Account Manager

E-Bisglobal; New South Wales; On-site; AUD 90,000 - 120,000; Full time

Job summary

E-Bisglobal is seeking an experienced Account Manager to manage an established portfolio across NSW, with the opportunity to grow the territory and win new business. The role focuses on delivering exceptional service, building strong client relationships and driving revenue in Promotional Merchandise & Print.

Join a growing Australian-owned business with over 35 years of experience delivering tailored solutions to corporate and government clients.

Qualifications

• Experience in account management within Promotional Merchandise or Print industry.
• Ability to grow existing accounts and identify new opportunities.
• Strong communication, presentation and negotiation skills.
• Ability to engage with corporate and government stakeholders.

Responsibilities

• Manage and grow an established portfolio of NSW clients.
• Identify opportunities to upsell products and services.
• Develop new business and expand your territory.
• Collaborate with internal sales support, creative, production and operations teams to ensure service excellence.
• Maintain accurate sales activity and pipeline reporting in the CRM.

Skills

Account management

Business development

Relationship building

Negotiation

Customer service

Job description

4d ago , from APPA Australasian Promotional Products Association

ACCOUNT MANAGER - Promotional Merchandise & Print

Join a successful Australian-owned business with an established client portfolio and exciting opportunities for growth. E-Bisglobal is seeking an experienced and motivated Account Manager to join our growing sales team. This is a fantastic opportunity to take ownership of an established portfolio of clients, while identifying new opportunities to grow and develop your territory.

We are looking for someone who is passionate about building strong client relationships, delivering exceptional service and driving business growth. Experience in Promotional Merchandise is highly desirable, with experience in Print considered a bonus.

About Us

E-Bisglobal is a proudly Australian and majority Aboriginal-owned business with over 35 years of experience delivering innovative solutions to corporate and government clients. Our services span Promotional Merchandise & Apparel, Print Management, Marketing Services, Warehousing & Distribution, and Smart Procurement Solutions. We pride ourselves on our long-standing client relationships, collaborative team environment and ability to deliver tailored solutions that make a real difference to our clients.

About the Role

As an Account Manager, you'll be responsible for managing and growing an established portfolio of high-profile clients across NSW. With a strong existing client base and significant potential for growth, this role offers the ideal balance of relationship management and new business development.

Key responsibilities include:

• Manage and develop relationships with an established portfolio clients.
• Identify opportunities to grow existing accounts through additional products and services.
• Proactively develop new business opportunities and expand your territory.
• Work closely with clients to understand their needs and deliver creative, tailored solutions.
• Manage client enquiries, quotations, proposals and ongoing projects.
• Collaborate with our internal sales support, creative, production and operations teams to ensure exceptional service delivery.
• Maintain accurate sales activity, opportunities and pipeline reporting through our CRM.

Ideally, you'll bring:

• Proven experience in account management or business development within the Promotional Merchandise or Print industry.
• Experience in Print Management would be an advantage.
• Strong relationship-building skills and confidence engaging with corporate and government stakeholders.
• A demonstrated ability to grow existing accounts and identify new business opportunities.
• Excellent communication, presentation and negotiation skills.
• Strong organisational skills and the ability to manage multiple clients and projects.
• A positive, self-motivated attitude with a genuine passion for customer service and sales.

What's on Offer?

• Established client portfolio – Hit the ground running with a strong portfolio of blue-chip and NSW Government clients.
• Excellent growth potential – Significant opportunities to expand existing accounts and develop new business.
• Diverse product offering – Access a broad range of products and services, creating valuable cross-selling opportunities.
• Supportive team environment – Work alongside experienced account management, sales support, creative and operations teams.
• Established, reputable business – Join a successful Australian-owned company with over 35 years of industry experience.
• Competitive remuneration package – Attractive salary package reflective of experience with commission structure.

Ready for Your Next Opportunity?

If you are an experienced Account Manager looking for a role where you can build on an established portfolio, develop long-term client relationships and genuinely grow your territory, we'd love to hear from you.