Account Manager

Scalzo Food Industries; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus scheme

Wellbeing days

Paid parental leave options

Volunteer leave

Job summary

Scalzo Foods in Australia is seeking an influential Account Manager to oversee end-to-end management of nominated accounts within your portfolio. You will drive sales and gross profit targets by coordinating internal teams and external stakeholders to deliver value to customers.

The successful candidate will bring commercial focus, strong communication, and an entrepreneurial mindset, with a keen interest in category insights and building lasting relationships across Aus/NZ.

Qualifications

• Experience in a sales/account management position or similar (desirable)
• Strong analytical skills and diligence
• A can-do attitude – enthusiastic about delivering improvements
• Ability to collaborate and leverage from stakeholders

Responsibilities

• End-to-end management of nominated accounts within your portfolio
• Deliver sales and gross profit targets through effective servicing of customers
• Coordinate internal departments to ensure service delivery to customers
• Build strong relationships with key customers and understand their needs
• Maintain active communication with external stakeholders to achieve KPIs

Skills

Account management

Sales analytics

Stakeholder management

Communication

Job description

What are you planning to snack on throughout your day? Whether it’s the peanuts in your chocolate bar or the nuts/dried fruit you’ve purchased from Woolies, it’s highly likely that Scalzo Foods helped get them into your pantry.

Come join one of Australia’s fastest growing and innovative businesses in the industry! We are an agile, growth orientated team that focusses on adding value to the delivery of quality products, great service, and mutually beneficial partnerships.

Our talented teams of industry experts work closely to drive our passion for consumer insights and market trends, our intricate understanding of domestic and global supply chains and the delivery of forward-thinking solutions for our customers!

Dedicated to staying ahead of the trends, we actively research into consumer insights, new product concepts, facilitate innovation for our customers whilst still reflecting our core pillars of family and food.

We are on the hunt for an influential, passionate and commercially focussed Account Manager, who has experience working in an account management environment.

Working closely with the National Sales Manager, you will be responsible for the end-to-end management of nominated accounts within your account’s portfolio. You will be focussed on the delivery of sales and gross profit targets through the management of both internal and external stakeholders.

Our ideal candidate is someone who leads with an entrepreneurial flair, is naturally curious and resilient and can influence to achieve the desired outcome.

A normal day in the role of the Account Manager includes:

Establishing strong customer relationships with key customers by implementing an effective servicing program

Building an understanding of the environment and category your customer does business

Understanding our share of spend aspirations and competencies within your account base

Understanding your customers’ needs and requirements to service their needs

Maintaining internal programs to effectively record all interactions with customers

Maintaining active communication with external stake holders to achieve key responsibilities

Developing internal relationships to increase departmental touch points between the customers

Establishing internal relationships to ensure key customer performance indicators are exceeded

Maintaining your account plan with a minimum monthly update and reporting

Planning weekly/monthly/yearly actions required to deliver objectives

Reviewing contracts to ensure compliance with customer commitments in terms volume and or time

Co-ordinating internal departments to ensure service delivery to the customer

Sound like something that you would love to be a part of? Well, look at what we provide our team here at Scalzo Foods:

A bonus scheme and structure

Wellbeing days to ensure you’re taking time to recharge however you choose to!

Paid parental leave options

Leave optionsincluding volunteer leave and study leave

Career progression and the opportunity to build a career across multiple functions in Aus/NZ

EAP support and insurance options

Brand new, state of the art workspace including end-of-trip facilities

Recognition of our team milestones and achievements through reward and recognition

We are invested in our local communities through fundraising, events, and volunteering

Social events and more!

To be in the running for this role, you should have:

Experience in a sales/account management position or similar (desired, not compulsory)

Strong analytical skills and diligence

A ‘can do’ attitude – you are enthusiastic about delivering improvements

The want to develop a strong internal reputation for achieving the desired outcome

The understanding of the importance to collaborate and leverage from stakeholders

A genuine passion for making a difference to help improve the way our customers work

Excellent verbal and written communication skills

An open, curious, and optimistic outlook; you’re a problem solver

Excitement to learn and be exposed to different capabilities and experiences within the business

Passionate about culture and self-motivated

Scalzo Foods is committed to nurturing, creating, and building a diverse environment. We welcome all applications from all walks of life.