Account Manager

Scalzo Foods; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Bonus scheme

Wellbeing days

Paid parental leave

Volunteer leave

Career progression across Aus/NZ

EAP support

State of the art workspace

Recognition of milestones

Community volunteering

Social events

Job summary

Scalzo Foods in Melbourne is seeking an influential, commercially focussed Account Manager to own end-to-end management of nominated accounts within your portfolio. Working closely with the National Sales Manager, you will drive the delivery of sales and gross profit targets through strong internal and external stakeholder engagement and a customer-centric approach.

Our ideal candidate leads with an entrepreneurial flair, is naturally curious and resilient, and can influence to achieve the

Qualifications

• Experience in a sales/account management position or similar.
• Strong analytical skills and diligence.
• A can-do attitude – enthusiastic about delivering improvements.
• Ability to collaborate with stakeholders across the business.
• Genuine passion for making a difference to customers.
• Excellent verbal and written communication skills.
• Open, curious, and optimistic mindset; problem solver.
• Willingness to learn and explore new capabilities within the business.
• Passionate about culture and self-motivation.

Responsibilities

• Establish strong customer relationships with key customers via an effective servicing program.
• Build an understanding of the environment and category your customer does business in.
• Understand share of spend aspirations and competencies within your account base.
• Understand your customers’ needs and requirements to service their needs.
• Maintain internal programs to record all interactions with customers.
• Maintain active communication with external stakeholders to achieve responsibilities.
• Develop internal relationships to increase departmental touch points with customers.
• Establish internal relationships to ensure key KPIs are exceeded.
• Maintain your account plan with monthly updates and reporting.
• Plan weekly/monthly/yearly actions to deliver objectives.
• Review contracts to ensure compliance with commitments in terms volume and time.
• Coordinate internal departments to ensure service delivery to the customer.

Skills

Account management

Analytical skills

Can do attitude

Stakeholder collaboration

Customer orientation

Verbal communication

Written communication

Curiosity

Culture and self-motivation

Job description

What are you planning to snack on throughout your day? Whether it’s the peanuts in your chocolate bar or the nuts/dried fruit you’ve purchased from Woolies, it’s highly likely that Scalzo Foods helped get them into your pantry.

Come join one of Australia’s fastest growing and innovative businesses in the industry! We are an agile, growth orientated team that focusses on adding value to the delivery of quality products, great service, and mutually beneficial partnerships.

Our talented teams of industry experts work closely to drive our passion for consumer insights and market trends, our intricate understanding of domestic and global supply chains and the delivery of forward-thinking solutions for our customers!

Dedicated to staying ahead of the trends, we actively research into consumer insights, new product concepts, facilitate innovation for our customers whilst still reflecting our core pillars of family and food.

We are on the hunt for an influential, passionate and commercially focussed Account Manager, who has experience working in an account management environment.

Working closely with the National Sales Manager, you will be responsible for the end-to-end management of nominated accounts within your account’s portfolio. You will be focussed on the delivery of sales and gross profit targets through the management of both internal and external stakeholders.

Our ideal candidate is someone who leads with an entrepreneurial flair, is naturally curious and resilient and can influence to achieve the desired outcome.

A normal day in the role of the Account Manager includes:

• Establishing strong customer relationships with key customers by implementing an effective servicing program
• Building an understanding of the environment and category your customer does business
• Understanding our share of spend aspirations and competencies within your account base
• Understanding your customers’ needs and requirements to service their needs
• Maintaining internal programs to effectively record all interactions with customers
• Maintaining active communication with external stake holders to achieve key responsibilities
• Developing internal relationships to increase departmental touch points between the customers
• Establishing internal relationships to ensure key customer performance indicators are exceeded
• Maintaining your account plan with a minimum monthly update and reporting
• Planning weekly/monthly/yearly actions required to deliver objectives
• Reviewing contracts to ensure compliance with customer commitments in terms volume and or time
• Co-ordinating internal departments to ensure service delivery to the customer

Sound like something that you would love to be a part of? Well, look at what we provide our team here at Scalzo Foods:

• A bonus scheme and structure
• Wellbeing days to ensure you’re taking time to recharge however you choose to!
• Paid parental leave options
• Leave options including volunteer leave and study leave
• Career progression and the opportunity to build a career across multiple functions in Aus/NZ
• EAP support and insurance options
• Brand new, state of the art workspace including end-of-trip facilities
• Recognition of our team milestones and achievements through reward and recognition
• We are invested in our local communities through fundraising, events, and volunteering
• Social events and more!

To be in the running for this role, you should have:

• Experience in a sales/account management position or similar (desired, not compulsory)
• Strong analytical skills and diligence
• A ‘can do’ attitude – you are enthusiastic about delivering improvements
• The want to develop a strong internal reputation for achieving the desired outcome
• The understanding of the importance to collaborate and leverage from stakeholders
• A genuine passion for making a difference to help improve the way our customers work
• Excellent verbal and written communication skills
• An open, curious, and optimistic outlook; you’re a problem solver
• Excitement to learn and be exposed to different capabilities and experiences within the business
• Passionate about culture and self-motivated

Scalzo Foods is committed to nurturing, creating, and building a diverse environment. We welcome all applications from all walks of life.