2IC Store Manager: Lead Team & Elevate Guest Experience

Giftbox; Northern Territory; Sur place; AUD 60 000 - 78 000; Plein temps

Résumé du poste

Smokemart & GiftBox in Darwin area of Coconut Grove, Northern Territory, is seeking an Assistant Manager (2IC) to support the Store Manager in daily operations and drive sales. You will lead a team, deliver high-quality customer service and ensure store standards across health, safety and presentation.

As a key member of the management team, you will train staff, delegate tasks, maintain inventory, and respond to customer queries with energy and professionalism.

Qualifications

• Strong leadership skills and ability to engage both customers and team.
• Excellent communication and organizational skills.
• Friendly, energetic personality with customer service focus.
• Current/valid police check or willingness to obtain.

Responsabilités

• Assist and support Store Manager across store management processes.
• Handle store administration tasks.
• Train and coach new team members.
• Delegate tasks and manage the team effectively.
• Lead and guide the team to achieve store goals.
• Maintain a clean and appealing store front.
• Ensure compliance with health and safety regulations.
• Monitor inventory levels.
• Provide energetic customer service and drive sales.
• Assist customers and resolve queries promptly.

Description du poste

Smokemart & GiftBox in Darwin area of Coconut Grove, Northern Territory, is seeking an Assistant Manager (2IC) to support the Store Manager in daily operations and drive sales. You will lead a team, deliver high-quality customer service and ensure store standards across health, safety and presentation.

As a key member of the management team, you will train staff, delegate tasks, maintain inventory, and respond to customer queries with energy and professionalism.