Smokemart & Gift Box Alice Springs - Store Manager

Giftbox; Alice Springs; Presencial; AUD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Smokemart & GiftBox is seeking a Store Manager in Alice Springs to lead daily store operations, drive sales, and uphold high standards of service and presentation.

You will recruit, train and manage staff, ensure health and safety compliance, monitor stock levels and visual merchandising, and foster a friendly, customer-focused environment for both customers and team members. Police check required or willing to obtain.

Formación

• Proven ability to lead in a fast-paced environment.
• Excellent organizational and multitasking skills.
• Strong problem-solving and critical thinking.
• Current or willing to obtain a police check.

Responsabilidades

• Oversee daily store operations to run smoothly.
• Motivate and mentor staff to meet sales objectives.
• Ensure compliance with health and safety regulations.
• Monitor inventory and reorder stock as needed.
• Hire, train, and develop new staff.
• Maintain outstanding store condition and visuals.
• Deliver exceptional customer service and handle queries professionally.

Conocimientos

Leadership

Team management

Customer service

Time management

Multitasking

Problem-solving

Communication

Descripción del empleo

Smokemart & Gift Box – Store Manager

Who We Are

For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We not only pride ourselves on providing customers with quality products and specialised service but also promoting a supportive and positive culture for our team.We can proudly say that the SMGB team supports equality and diversity, which is reflected throughout all our departments and our more than 250 stores nationwide!

Today, SMGB is part of the Viva Energy group – an ASX-listed powerhouse with a driving ambition to become Australia’s largest convenience retailer. Combining Viva Energy Australia’s incredible network of more than 1,000 locations around the country with SMGB’s wholesale tobacco distribution channel, we are now able to offer our amazing range of products and services on a truly grand scale.

There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.

More about you – Store Manager

Responsible for running day to day operations of the store and ensuring it is customer focussed, efficient and cost-effective. As the leader for the store, you will be responsible for maintaining high operational and organizational standards, training and continuous coaching of team members and creating a pleasant environment for both customers and team members.

Key Responsibilities:

• Oversee the daily operations of the store, making sure it runs smoothly and effectively
• Motivating the team to meet sales objectives by training and mentoring staff
• Ensuring store compliance with health and safety regulations
• Monitoring inventory levels and ordering new items
• Hiring, training, developing and overseeing new staff
• Maintain outstanding store conditions and visual merchandising standards
• Drive customer service excellence to every aspect of the store, deal with queries and complaints in a professional manner

The successful applicants will also have

• Proven ability to manage and lead within a fast-paced environment
• Excellent organizational, time management and multitasking skills
• Critical thinker and problem-solving skills
• A happy, friendly and energetic personality
• A desire to deliver high quality customer service
• A current/validpolice checkor a willingness to obtain if successful