Assistant Store Manager – Lead & Elevate Customer Experience

Smokemart & GiftBox; NURIOOTPA; Presencial; AUD 60.000 - 70.000; Jornada completa

Descripción de la vacante

Smokemart & GiftBox is seeking an Assistant Manager (2IC) to support the Store Manager in daily operations and drive store performance. You will lead by example, coach staff, and ensure excellent customer service to achieve sales goals.

You will oversee visual merchandising, store administration, training new team members, and maintain a safe, clean, and organized environment while delivering exceptional service to customers throughout shifts.

Formación

• Strong leadership skills with the ability to coach and motivate a team.
• Excellent communication and interpersonal abilities across all levels.
• Excellent organizational skills for busy store operations.
• A proactive approach to delivering high-quality customer service.
• Willingness to obtain a police check if required.

Responsabilidades

• Assist and support the Store Manager across all aspects of store management.
• Visual Merchandising
• Store Administration
• Training & coaching of new team members
• Effectively delegating & managing the team
• Leadership & guidance to the team
• Maintaining a clean, organized storefront
• Ensure store health and safety compliance
• Monitor and maintain store inventory levels
• Energetic customer service champion with sales growth focus
• Provide regular assistance to customers and resolve queries promptly

Conocimientos

Leadership

Communication

Organizational skills

Descripción del empleo

Smokemart & GiftBox is seeking an Assistant Manager (2IC) to support the Store Manager in daily operations and drive store performance. You will lead by example, coach staff, and ensure excellent customer service to achieve sales goals.

You will oversee visual merchandising, store administration, training new team members, and maintain a safe, clean, and organized environment while delivering exceptional service to customers throughout shifts.