Store Manager: Lead Team, Elevate Customer Service

Giftbox; Alice Springs; On-site; AUD 70,000 - 90,000; Full time

Job summary

Smokemart & GiftBox is seeking a Store Manager in Alice Springs to lead daily store operations, drive sales, and uphold high standards of service and presentation.

You will recruit, train and manage staff, ensure health and safety compliance, monitor stock levels and visual merchandising, and foster a friendly, customer-focused environment for both customers and team members. Police check required or willing to obtain.

Qualifications

• Proven ability to lead in a fast-paced environment.
• Excellent organizational and multitasking skills.
• Strong problem-solving and critical thinking.
• Current or willing to obtain a police check.

Responsibilities

• Oversee daily store operations to run smoothly.
• Motivate and mentor staff to meet sales objectives.
• Ensure compliance with health and safety regulations.
• Monitor inventory and reorder stock as needed.
• Hire, train, and develop new staff.
• Maintain outstanding store condition and visuals.
• Deliver exceptional customer service and handle queries professionally.

Skills

Leadership

Team management

Customer service

Time management

Multitasking

Problem-solving

Communication

Job description

Smokemart & GiftBox is seeking a Store Manager in Alice Springs to lead daily store operations, drive sales, and uphold high standards of service and presentation.

You will recruit, train and manage staff, ensure health and safety compliance, monitor stock levels and visual merchandising, and foster a friendly, customer-focused environment for both customers and team members. Police check required or willing to obtain.