2IC & Assistant Manager: Hospitality Leadership & Growth

Harvest Pub Operations; Maitland; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Career progression opportunities

Work-life balance

Job summary

The Windsor Castle Hotel is seeking a 2IC / Assistant Manager to work closely with the General Manager, guiding day-to-day operations and enhancing guest experience for long-term success.

With a minimum of 2+ years in hospitality, you will lead teams across shifts, drive guest satisfaction, and help manage budgets and compliance. RSA/RCG/ARCG certifications are essential, and there is a clear path for growth within Harvest Hospitality.

Qualifications

• Minimum 2+ years’ experience in a similar hospitality role.
• Strong leadership and team management skills.
• Long-term position with growth potential within the company.
• Coach able with a willingness to learn.
• Excellent teamwork in a dynamic environment.
• Flexible work schedule with day and night shifts.
• RSA, RCG & ARCG certifications are required.

Responsibilities

• Assist in managing venue operations, ensuring a high standard of service.
• Collaborate with the team to enhance customer experience.
• Uphold high standards of service, presentation, and product offerings.
• Drive financial performance, including budget management and cost control.
• Contribute to staff training and development, fostering a productive work environment.
• Ensure compliance with relevant regulations and standards.
• Provide leadership across shifts, including days and nights.

Skills

Leadership

Team management

Coachable

Willing to learn

Teamwork

Flexible shifts

RSA certification

RCG/ARCG certification

Job description

The Windsor Castle Hotel is seeking a 2IC / Assistant Manager to work closely with the General Manager, guiding day-to-day operations and enhancing guest experience for long-term success.

With a minimum of 2+ years in hospitality, you will lead teams across shifts, drive guest satisfaction, and help manage budgets and compliance. RSA/RCG/ARCG certifications are essential, and there is a clear path for growth within Harvest Hospitality.