Assistant Restaurant Manager | Hawker Hall

Lucas Collective; Melbourne; On-site; AUD 60,000 - 85,000; Full time

Job summary

Lucas Collective is seeking an Assistant Manager for Hawker Hall in Windsor. Reporting to the Restaurant Manager, you will oversee front-of-house operations, drive guest satisfaction, and lead a high-performing team in a dynamic, hospitality-forward environment.

Passion for service, strong organisational skills, and RSA certification are essential. The role offers growth opportunities within Australia’s renowned restaurant group, with a focus on delivering memorable guest experiences.

Qualifications

• Proven management experience in a fast-paced restaurant.
• Ability to lead and develop high-performing teams.
• Exceptional service and guest-focused approach.
• Knowledge of restaurant compliance and operational practices.
• Thrive under pressure and adapt to a dynamic environment.
• Excellent organisational and time management skills.
• Experience with Time & Attendance and stock management systems.
• Available to work weekends, public holidays, and opening/closing shifts.
• Valid RSA certificate.
• Hospitality qualification is desirable but not essential.

Responsibilities

• Provide hands-on support across front of house with smooth operations.
• Ensure exceptional guest experiences and consistent service standards.
• Develop and mentor front-of-house team members.
• Monitor compliance, safety, and operational procedures.
• Stay adaptable in a high-demand, fast-paced setting.

Skills

Management experience

Team leadership

Guest service

Compliance knowledge

Adaptability under pressure

Organisational skills

Time management

Communication skills

RSA certificate

Education

Hospitality qualification

Tools

Time & Attendance systems

Stock management systems

Job description

• Iconic and progressive hospitality group
• Opportunity for growth and career progression

• Windsor location
• Iconic and progressive hospitality group
• Opportunity for growth and career progression

About Hawker Hall:

Hawker Hall is a vibrant food and beer hall in Windsor, inspired by the bustling Hawker Centres of Singapore and Malaysia. Known for its energetic atmosphere and exceptional guest experiences, Hawker Hall is a destination where great food, drinks, and service come together.

About Lucas Collective:

Previously Lucas Restaurants, Lucas Collective is a proudly founder-led independent hospitality group, home to Australia’s most loved and acclaimed restaurants, bars, and event venues - including Chin Chin, Maison Batârd, Society, Grill Americano, Kisume, Tombo Den, Yakimono, and more.

About the Role:

Reporting to the Restaurant Manager, the Assistant Manager will provide hands-on support across the front of house, ensuring smooth and efficient operations, exceptional guest experiences, and strong team development.

The Ideal Candidate must have:

• Proven management experience in a fast-paced restaurant
• Track record in leading and developing high-performing teams
• Exceptional service skills and guest focus
• Strong knowledge of restaurant compliance and operational practices
• Ability to thrive under pressure and adapt to a dynamic environment
• Excellent organisational, time management, communication, and presentation skills
• Experience with Time & Attendance and stock management systems
• Available to work weekends, public holidays, and opening/closing shifts
• Valid RSA certificate
• Hospitality, Management, or related qualification desired but not essential

Working with Lucas Collective:

At Lucas Collective, we champion growth. We recognise talent, celebrate success and create space for individuals to thrive, proudly offering a culture that’s inclusive, inspiring and grounded in respect. Our tailored training approach marries on-floor experience with our own digital education platform and we offer access to an array of career-changing opportunities.

For more information on what it’s like to work at Lucas Collective, visit www.lucascollective.com.