Vienna Studio Manager: Lead Operations & Guest Experience

Rostudios; Wien; Sur place; EUR 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Partner discounts

Free Rostudios classes

Wellness benefits

Flexible scheduling

Résumé du poste

Rostudios Vienna is looking for a Studio Manager to take full ownership of the studio, leading a team of about 5 studio assistants and 15 instructors. You will ensure smooth operations, scheduling, and an exceptional Rostudios experience for customers.

The role demands a strong leader with 2+ years of team management and operational experience, fluent in German and English. Start in November 2026; Vienna location with growth opportunities and attractive perks.

Qualifications

• Interest in operations, sport or lifestyle brands and hospitality.
• 2+ years of experience managing a team.
• 2+ years of operational experience.
• Experience recruiting and training part-time staff preferred.
• Knowledge of maintenance and repair issues; experience with booking and planning systems.
• Strong planning, organizational, and detail-oriented skills.
• Creative mindset with ability to suggest improvements.
• Excellent written and verbal communication in German & English.

Responsabilités

• Oversee studio operations including customer service, maintenance, cleaning, logistics, staffing and performance.
• Uphold standards of excellence and service, guaranteeing quality performance at all times.
• Lead by example during shifts and be present at the studio.
• Be the face of the studio and build relationships with customers; grow Rostudios' community.
• Forecast staffing needs and recruitment strategy; manage hiring and letting-go decisions.
• Manage studio partner- and supplier relationships.
• Control studio expenses and follow up on incoming leads; schedule private rides and deals.
• Create and manage the team schedule.
• Collaborate with Marketing for event execution at locations.
• Organize quarterly training programs for staff; mentor interns.
• Ensure safety and health regulations compliance at all times.
• Drive improvements based on eNPS results.

Connaissances

Team leadership

Operations experience

Recruitment & training

Maintenance knowledge

Booking/planning systems

Attention to detail

Creative mindset

German & English communication

Outils

Scheduling software

Description du poste

Rostudios Vienna is looking for a Studio Manager to take full ownership of the studio, leading a team of about 5 studio assistants and 15 instructors. You will ensure smooth operations, scheduling, and an exceptional Rostudios experience for customers.

The role demands a strong leader with 2+ years of team management and operational experience, fluent in German and English. Start in November 2026; Vienna location with growth opportunities and attractive perks.