Vienna Operations Lead: Data-Driven Fleet & Warehouse

Lime; Wien; Hybrid; EUR 40,000 - 55,000; Full time

Job summary

Lime is seeking an Operations Associate to join the Vienna team. You will oversee warehouse activities, coordinate field teams, and serve as the local eye on customer experience from vehicle intake to end ride.

The role is predominantly onsite in Central Vienna with some remote flexibility. You will hire, train and coach staff, define processes, monitor KPIs, and collaborate with Engineering and Product to support revenue growth while ensuring safety and regulatory compliance.

Qualifications

• 1-3 years of professional work experience, ideally in Operations.
• Experience leading teams preferred.
• Strong knowledge of the Vienna region and ability to anticipate operational needs.
• Grit with entrepreneurial spirit and ability to work in ambiguous environments.
• Fluent English and German language skills.
• Familiarity with Excel and Google Sheets; Tableau and SQL knowledge bonus.

Responsibilities

• Hire, train, and coach Mechanics and Fleet Support for deploying and retrieving vehicles.
• Build a safe, compliant warehouse that supports a fully operational fleet for Vienna.
• Define new processes and best practices to drive warehouse excellence.
• Partner cross-functionally on operations projects to identify regional expansion opportunities.
• Define and monitor KPIs measuring profitability, revenue, and operations performance.
• Provide complaint management and incident investigation support.
• Collaborate with Government Relations on legal, regulatory, and safety issues.
• Maintain strong relationships with customers, regulators, employees and Lime management.
• Work with Engineering and Product teams to drive local revenue growth.

Skills

English

German

Excel

Google Sheets

Tableau

SQL

Tools

Excel

Google Sheets

Tableau

SQL

Job description

Lime is seeking an Operations Associate to join the Vienna team. You will oversee warehouse activities, coordinate field teams, and serve as the local eye on customer experience from vehicle intake to end ride.

The role is predominantly onsite in Central Vienna with some remote flexibility. You will hire, train and coach staff, define processes, monitor KPIs, and collaborate with Engineering and Product to support revenue growth while ensuring safety and regulatory compliance.