Sales Development Representative - DACH

ConnectWise; Wien; On-site; EUR 35,000 - 52,000; Full time

Job summary

ConnectWise is seeking a Sales Development Representative to support the sales team by qualifying leads and prospecting through existing accounts to spark new opportunities. This role emphasizes outbound activity and close collaboration with colleagues to advance early-stage engagements.

Fluency in German and English is essential for success. You will apply industry insights and ConnectWise value propositions to generate leads via cold calls, emails, and social channels, while using a

Qualifications

• Experience in sales development or similar role.
• Bachelor’s degree or equivalent business experience.
• German and English fluency is essential.
• Experience in IT or MSP industry is a plus.

Responsibilities

• Outbound, proactive calling to cultivate business (50+ calls per day).
• Qualify leads and book meetings for the sales team.
• Engage through cold calls, emails, and social channels.
• Collaborate with sales to drive pipeline and opportunities.

Skills

Outbound calling

Lead qualification

Prospecting

CRM knowledge

Communication skills

Education

Bachelor’s degree or equivalent business experience

Tools

CRM systems

Job description

**Fluence in German is essential for this role.

General Summary:

The Sales Development Representative provides support for the sales team. This role is responsible for generating new business opportunities by qualifying leads and prospecting through existing business accounts to engage potential partners. This role works in partnership with the sales team to begin the forefront of the sales process.

Essential Duties and Responsibilities:

• Provides support to the sales team, with a high attention to detail
• May assist in training and/or leading new team colleagues
• Heavy emphasis on outbound, proactive calling to cultivate business (50+ calls per day)
• Uses industry insights and ConnectWise value propositions to generate business leads via cold call, email, and social strategies
• Uncovers business needs through a consultative approach to learn more about company objectives, pain points, processes, and opportunities for improvement
• Drives sales growth and pipeline by setting up qualified meetings
• Identifies the appropriate opportunity for the correct solution, stays up to date on new software and products

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to perform routine situations and procedures with limited supervision
• Strong team player with ability to build positive and collaborative relationships within the ConnectWise organization
• Multi-task working in a fast paced, ever changing work environment
• Organized, self-motivated, eager
• Knowledge of the IT, Professional Services, Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) markets
• Demonstrate exceptional positioning and qualification skills, with proven evidence of reaching sales objectives
• Strong, professional verbal and written communication skills

Educational/Vocational/Previous Experience Recommendations:

• Requires broad knowledge of job procedures and tools
• Preferred: Experience in Managed Services industry
• Bachelor’s degree required in related field or equivalent business experience
• 1+ years of experience in relevant field
• Fluence in German and English is essential for this role.

Working Conditions:

• 0-10 % travel may be required
• With your consent, reference checks will be conducted prior to receiving an offer.