Sales Automation and Operations Specialist (f/m/d)

Nuki Home Solutions GmbH; Graz; Vor Ort; EUR 35.000 - 43.000; Vollzeit

Benefits dieser Stelle

Work from home up to 3 days/week

Workation up to 3 weeks/year

26 vacation days per year + December 4

Zusammenfassung

Nuki Home Solutions GmbH in Graz is seeking a Sales Automation & Operations Specialist to actively support our B2B sales team, drive AI-powered workflows, and optimize Salesforce and SAP usage. You will turn raw data into decision-ready reports and help shape the future of Nuki.

The role combines daily sales support, cross-functional collaboration, data analysis, and process documentation, with a hands-on attitude and opportunities for growth through internal programs, flexible hours, and a

Qualifikationen

• Holds a university degree in a related IT/business field.
• 1-2 years of experience in business analysis, sales operations, or digitalization.
• Experience or training with AI tools, prompt engineering, or workflow automation.

Aufgaben

• Identify operational bottlenecks and automation opportunities within the B2B sales team.
• Support AI-driven workflows to boost productivity across departments.
• Extract, analyze, and present key sales metrics to guide decision-making for the B2B team.
• Assist with daily sales activities and direct customer or partner contact when needed.
• Serve as a key user for Salesforce and SAP, configuring basic workflows and maintaining data quality.

Kenntnisse

Sales operations

Data analysis

AI tools

Prompt engineering

Communication

Fluent English

German proficiency

Ausbildung

University degree in Business Information Systems, Digital Business, Data Analytics, or related field

Tools

Salesforce

SAP

Jobbeschreibung

Job Description

We open the door to a world of possibilities and give you the chance to set new standards with us. We are looking for people with enthusiasm for innovation, people who are passionate about what they do, forward thinkers, and doers. Is that you? Then our door is open for you.

As Sales Automation & Operations Specialist (f/m/d), you will support our B2B sales team as a key operational driving force. You will coordinate AI initiatives to improve productivity and workflows, while assisting with our core systems (Salesforce & SAP) and daily sales processes when needed. With your hands‑on approach and analytical skills, you will turn raw data into decision-ready reports. This will give you the chance to actively shape the future of Nuki.

Your Role

• You proactively identify operational bottlenecks and automation opportunities within our B2B sales team.
• You support the implementation of cross-departmental, AI-driven workflows to boost team productivity.
• You extract, analyze, and present key sales metrics to help guide strategic decision-making for our B2B sales team.
• You support daily sales activities and assist with direct customer or partner contact whenever needed.
• You serve as a key user for Salesforce and SAP, helping configure basic workflows, maintain high data quality, and update process documentation in line with ISO standards.
• You act as a key contact person between B2B sales, marketing, IT, finance, product, and operations to keep communication and processes running smoothly.

Job Requirements

• You hold a university degree in Business Information Systems, Digital Business, Data Analytics, Business Administration with an IT focus, or a related field.
• You have at least 1-2 years of initial experience in business analysis, sales operations, or digitalization.
• You bring first experience, training, or certifications in using modern AI tools, prompt engineering, and/or workflow automation platforms.
• You have an affinity for numbers and data, with basic knowledge or first exposure to enterprise systems like Salesforce or SAP being a welcome plus.
• You bring an analytical, organized, and hands‑on mindset, with a practical problem‑solving attitude and the flexibility to learn and adapt to changing priorities.
• You are a team player with strong communication skills, ready to support daily operations and gradually take on direct interaction with B2B partners and customers.
• You speak fluent English and are proficient in German; French, Spanish, or Italian is a plus.

Why Us

• Work‑Life Balance: We offer working time models that suit different lifestyles. In addition to our flexible working hours, you can work from home up to three days per week.
• Workation: Combine work with exploring new places. At Nuki, you can enjoy up to three weeks of workation per year.
• Good times together: Once a week, we enjoy breakfast together. Free coffee, tea, regional juices, and seasonal fruit are always available. We also love spending time together outside of work — for example at our two‑day team event or our beach volleyball tournament.
• Grow your skills: Develop yourself through internal Nuki Academy seminars, workshops, language courses, and free Udemy offerings, or choose further training of your choice.
• Green mobility: We support sustainable mobility and cover the cost of your annual public transport ticket (Klimaticket). Alternatively, parking spaces and charging stations for electric cars are available in our garage.
• Additional days off: You receive 26 vacation days per year — December 24 and 31 are additional days off.
• Strong mind: Your mental and physical well‑being is important to us. Benefit from free psychological counseling (Instahelp) as well as relaxing massages and yoga sessions during our Health Days.

For the advertised position, a minimum salary of € 3,267.00 gross per month applies according to the collective agreement (no all‑in). Willingness to significantly overpay if you have the appropriate qualifications. This position is open for applications in Graz.

About Us

At Nuki, we’re constantly opening new doors and working toward a completely keyless future. As one of Austria’s fastest‑growing companies, we offer innovative products, a dynamic team of more than 130 people, and more than one million satisfied users. We are pioneers in the Smart Home sector and are looking for people like you who aren’t satisfied with the status quo and are ready to take on responsibility quickly.

We look forward to getting to know you!