Sales Associate (m/f/d), Vienna

LVMH Group; Wien; On-site; EUR 32,000 - 45,000; Full time

Benefits offered by this job

Lunch benefit 144€ net per month

Corporate Benefits access

Special employee conditions after prob

Referral Program Bonus

Family atmosphere & flat hierarchies

Further training and development

Career opportunities within the LVMH

Job summary

Christian Dior Couture in Vienna is seeking a Sales Associate responsible for excellent customer care and service quality, representing the Maison Dior with warmth and exclusivity. You will engage clients, share product stories, and build lasting relationships while achieving sales goals in a luxury boutique setting.

Fluency in German and English is required; other languages are a plus. The role emphasizes high standards, boutique ambience, and opportunities within the LVMH Group.

Qualifications

• 2+ years of experience in retail or hospitality environment.
• Strong drive for business results with a passion for creativity, fashion and the Maison.
• Fluent in German and English; additional language is a plus.

Responsibilities

• Achieve and exceed individual Sales Goals and KPI.
• Maintain a strong drive for results and a positive mindset.
• Ensure a welcoming client-focused environment with best-in-class service.
• Develop local and international client book and recruit top clients.
• Demonstrate product expertise and tell product stories to clients.
• Resolve client issues in partnership with management for business benefit.

Skills

Communication skills

Empathy

Agile mindset

Client relationships

Time management

German language

English language

Retail experience

Job description

“ Whatever you do — for work or pleasure — do it with passion! Live with passion!” Christian Dior

Christian Dior Couture offers more than a beautiful brand to our clients; We invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

For ourboutique in Vienna, we are looking for aSales Associate. As a member of our team, you are responsible for excellent customer care and service quality according to our current standards. You are the ambassador of the Maison Christian Dior and make every customer feel welcomed and cherished on an exclusive level.

Job responsibilities

TASKS & RESPONSIBILITIES

• Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
• Maintain a strong drive for results and a positive mindset at all times
• Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication
• Develop local and international client book with the ability to recruit and develop top clients
• Demonstrate strong product expertise, engage clients through the details and stories of our products
• Problem-solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client

Profile

• 2+ years of experience in retail or hospitality environment
• Strong drive for business results with a passion for creativity, fashion and the Maison
• Strong communication skills, empathy, and agile mindset
• Ability to develop lasting relationships with people through strong communication
• Prioritization and time management skills in a fast-paced environment
• Fluent in German and English, another language on top is a plus

Additional information

What we offer you

The opportunity to join the LVMH Group (Louis Vuitton Moët Hennessy), the world leader in high-quality and luxury products. We are working in an international environment with passionate people and amazing development opportunities – as we follow the lifelong learning approach.

Working at Dior is not only about entering the world of exclusive luxury, it also offers lovely benefits.

• Lunch benefit with 144€ net per month
• Access to Corporate Benefits
• Special Employee conditions after successful completion of probation period
• Referral Program Bonus
• Family Atmosphere & Flat Hierarchies
• Opportunities for further training and development
• Career opportunities within the LVMH Group

At LVMH, people make the difference in the art of crafting dreams.

Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.

Join us at LVMH, where your talent is at the heart of our collective successes.

Crafting Dreams Starts With Yours