Sales employee full-time (m/f/d)

Von Koeck; Wien; On-site; EUR 20,000 - 24,000; Full time

Benefits offered by this job

Young team

International exposure

Long-term employment

Personal development

Bonus system

Store in Vienna

Job summary

Von Köck in Vienna is seeking dedicated luxury retail professionals to present and sell exclusive jewelry and watches from top brands. You will acquire new customers and provide premium after-sales service while handling repairs and rework orders with meticulous care.

The role emphasizes discretion, reliability, and a passion for aesthetics, with opportunities for growth within a family-owned business in a central Vienna store.

Qualifications

• Several years of relevant retail experience in jewelry, watch or luxury industry.
• Structured way of working and organizational talent.
• Excellent written and spoken German and English.
• Customer-oriented with high level of after-sales service.
• An eye for aesthetics and latest trends.
• Resilience in a fast-paced environment.
• Independent and structured with a strong sense of responsibility.
• Excellent communication skills and team spirit.
• Willingness to learn.
• Resilience in a fast-paced environment.

Responsibilities

• Presentation and sale of exclusive creations from the in-house goldsmith's studio and watches from renowned brands.
• Acquisition of new customers.
• Customer-oriented aftersales service.
• Processing of repair orders and fabrications.
• Support for international and national stylist, PR and shooting requests.

Skills

Customer service

German & English

Job description

Welcome to Von Köck, we are a renowned jewelry store on Graben, in the heart of Vienna, known for decades for our unparalleled quality and excellent customer service. We are proud to offer a wide range of exquisite jewelry creations and exclusive German and Swiss watch brands that perfectly complement the individuality and elegance of our customers. As part of our dynamic sales team, you will have the unique opportunity to develop your passion for jewelry and inspire our customers with personal and expert advice.

At Von Köck, we rely on employees who not only have specialist knowledge, but also a passion for their work and an unwavering dedication to outstanding customer service. We are looking for dedicated and experienced professionals who share our vision and want to be part of our long-standing success story. Join our team and discover the variety of opportunities to thrive in a company that not only has a long history, but also strives to promote innovation and excellence.

What you should bring with you:

• Several years of relevant retail experience in the jewelry, watch or luxury industry an advantage
• Structured way of working and organizational talent
• High degree of discretion and reliability
• Willingness to learn
• Excellent written and spoken German and English. Any other language is a great advantage
• A customer-oriented way of working and a high level of understanding of customer and after-sales service
• An eye for aesthetics and a keen interest in the latest trends
• Resilience in stressful situations
• Independent and structured way of working with a strong sense of responsibility
• Excellent communication skills and team spirit
• The desire to look after and advise every customer with dedication and pleasure
• Resilience in a fast-paced environment

We offer:

• Interesting variety of tasks in a young and motivated team
• Activities at international level
• Highest level in a constantly growing company
• Long-term employment relationship
• Secure prospects with personal development opportunities
• Starting salary above collective agreement
• Attractive, targeted bonus system for the entire team
• Fairness, loyalty and team spirit are crucial for us as a family business
• Central workplace in the heart of Vienna in our newly renovated store
• Office with a view of the moat
• Fresh fruit, coffee and tea in the staff kitchen

Your areas of responsibility:

• Presentation and sale of exclusive creations from the in-house goldsmith's studio, as well as exclusive watches from the most renowned international brands
• Acquisition of new customers
• Customer-oriented aftersales service
• Acceptance and processing of repair orders, reworking and fabrications
• Support and processing of international and national stylist, PR and shooting requests

We offer a minimum gross salary from €2,000 per month (14x per year) on a full-time basis (38.5 hours) per week, with the possibility of overpayment depending on qualifications and professional experience.

We look forward to receiving your application!