Remote B2B SaaS Customer Success & Growth Lead

ecosio GmbH; Österreich; Remote; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Remote-first culture

Flexible hours

Development budget

Home office allowance

Team events

EU workations (up to 90 days)

Wellbeing support

Job summary

ecosio, a fast-growing B2B SaaS provider, offers a remote-first culture with flexible hours and a personal development budget. You will manage a portfolio of customers, drive value, and collaborate with an Account Manager to capture up- and cross-selling opportunities.

Join a team that values strong customer relationships, feedback-driven product improvements, and cross-functional alignment with marketing. Remote-friendly across designated countries in the EU and beyond.

Qualifications

• Experience in B2B SaaS sales.
• German language skills at native/C2 level; fluent English.
• Experience managing a portfolio of existing customers.
• Experience with cross- and up-selling.

Responsibilities

• Develop and grow existing accounts to maximize value.
• Identify up- and cross-selling opportunities within the portfolio.
• Collaborate with an Account Manager to ensure smooth handover of qualified opportunities.
• Coordinate with Marketing on sales campaigns and collateral.
• Listen to customers and relay feedback to product and service teams.

Skills

B2B SaaS sales

Account management

Cross-selling

Relationship building

Tools

CRM software

Job description

ecosio, a fast-growing B2B SaaS provider, offers a remote-first culture with flexible hours and a personal development budget. You will manage a portfolio of customers, drive value, and collaborate with an Account Manager to capture up- and cross-selling opportunities.

Join a team that values strong customer relationships, feedback-driven product improvements, and cross-functional alignment with marketing. Remote-friendly across designated countries in the EU and beyond.