Strategic CSM — Grow B2B SaaS Accounts (Remote)

Greenhouse Software, Inc.; Wien; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Remote-first culture

Flexible working hours

Annual personal development budget

Home office allowance

Team events & trips

Job summary

ecosio, a fast-growing B2B SaaS provider, is seeking a results-driven Account Executive to manage a portfolio of customers and drive value from our solutions. You will collaborate with an Account Manager to ensure smooth handover of opportunities and maximize retention and growth.

Ideal candidates have native German (C2) and fluent English, plus experience selling in B2B SaaS, plus proven ability to cross-sell and upsell.

Qualifications

• Experience in B2B SaaS sales.
• German language skills at native/C2 level (C2).
• Fluent English required.
• Experience managing a portfolio of existing customers.
• Experience with cross- and upselling.

Responsibilities

• Drive company value by strategically developing existing accounts and identifying up- and cross-selling opportunities.
• Manage your own portfolio of clients to maximize value from our solution.
• Partner closely with an Account Manager to hand over and transition qualified opportunities.
• Listen to customers and relay feedback to ensure products meet needs.
• Navigate complex customer escalations and align internal stakeholders to resolve issues.
• Execute sales campaigns in collaboration with marketing.

Skills

B2B SaaS sales

German native/C2

Fluent English

Portfolio management

Cross-selling

Job description

ecosio, a fast-growing B2B SaaS provider, is seeking a results-driven Account Executive to manage a portfolio of customers and drive value from our solutions. You will collaborate with an Account Manager to ensure smooth handover of opportunities and maximize retention and growth.

Ideal candidates have native German (C2) and fluent English, plus experience selling in B2B SaaS, plus proven ability to cross-sell and upsell.