Receptionist

CBRE; Wien; On-site; EUR 30,000 - 38,000; Full time

Job summary

CBRE Group, Inc. seeks a Receptionist in Vienna to handle front-desk duties, greet visitors, answer calls, and coordinate meeting rooms and services.

The role supports Workplace Experience and focuses on delivering world-class customer service to tenants and clients in a dynamic building environment. The position requires at least 1 year in a similar role, fluency in German and English, and strong MS Office skills.

Qualifications

• Minimum 1 year in a similar role.
• Secondary school education completed.
• Fluency in German and English (written and spoken).
• Strong interpersonal and communication skills.
• Customer-focused, proactive, and initiative-driven.
• Ability to stay calm under pressure and deliver service.
• Good PC skills with MS Office.
• Basic financial awareness.

Responsibilities

• Answer incoming calls and direct to the appropriate personnel or voicemail.
• Greet clients, applicants and visitors; issue visitor passes and parking validations; follow security protocols.
• Schedule and prepare meetings and conference rooms; handle room setup and catering orders.
• Process general clerical duties; distribute faxes and packages; order office supplies.
• Track mail, packages, and freight; arrange messenger service and hospitality services.
• Follow defined procedures; solve straightforward problems under supervision.
• Deliver outputs by following defined processes under guidance.

Skills

German language

English language

Interpersonal communication

Verbal communication

Written communication

Customer service mindset

Calm under pressure

Education

Secondary education

Tools

MS Office

Job description

About the Role:

As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need:

• At least 1 year of experience in a similar position
• Completed minimum secondary school education
• Fluency in written and spoken German and English language
• Strong interpersonal, written and verbal communication skills
• Being customer focused, highly motivated, proactive and showing initiative to keep the office running smoothly.
• Ability to maintain calm and positive attitude under stressful circumstances
• Ability to consistently deliver exceptional customer service and to seek service improvements, always putting safety first
• Very good PC knowledge in MS Office
• Basic financial awareness

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.