Reception & Visitor Experience Specialist

Jones Lang LaSalle Incorporated; Lavamünd; Hybrid; EUR 55,000 - 83,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Lobby Ambassador at our Rolle site to provide a welcoming and professional experience for visitors and employees. The role covers reception, access control, mail handling, and front desk support to ensure smooth daily operations.

You will coordinate with facilities and security, manage inquiries, and support events and administrative tasks. Fluency in English and French is required, with accommodations available as needed.

Qualifications

• Proven experience in reception, customer service, or hospitality roles.
• Excellent interpersonal and communication skills, both written and verbal.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Professional appearance and demeanor.
• Proficiency in Microsoft Office Suite and reception management systems.
• Ability to handle sensitive information with discretion and confidentiality.
• Flexible and adaptable approach to changing priorities.
• Fluent in English and French (mandatory). Additional languages are an asset.

Responsibilities

• Welcome and Greeting: primary point of contact for visitors and employees; greet professionally and provide directions.
• Access Control and Security: monitor access, badge issuance, and report suspicious activities.
• Customer Service: act as brand ambassador and address inquiries and complaints.
• Mail and Package Management: handle incoming/outgoing mail and deliveries.
• Reception and Front Desk Operations: manage phones, emails, and maintain lobby area.
• Event Coordination and Support: assist in meetings, room reservations, and catering.
• Administrative Support: manage office supplies, calendars, travel arrangements, and records.

Skills

Reception experience

Customer service

Microsoft Office

Multitasking

Professional appearance

English & French

Tools

Microsoft Office Suite

Job description

Jones Lang LaSalle Incorporated is seeking a Lobby Ambassador at our Rolle site to provide a welcoming and professional experience for visitors and employees. The role covers reception, access control, mail handling, and front desk support to ensure smooth daily operations.

You will coordinate with facilities and security, manage inquiries, and support events and administrative tasks. Fluency in English and French is required, with accommodations available as needed.