Onsite IT Support Engineer — End-User & Network Support

Swiss IT solutions CH GmbH

Oberösterreich

On-site

EUR 45,000 - 55,000

Full time

4 days ago

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Job summary

Swiss IT Solutions CH GmbH is seeking a full-time, on-site Freelance Information Technology Support Engineer for the Linz-Wels-Steyr Area. You will provide hands-on technical support for desktops, laptops, mobile devices, printers, and other peripherals, including installation, configuration, and maintenance.

You will document incidents and solutions while ensuring service levels and security standards are met.

Qualifications

Candidates should have strong technical support and help desk skills with experience handling user requests and incident resolution.
Candidates should have Information Technology knowledge and system administration skills for managing devices, user accounts, and basic server/network tasks.
Professional certifications such as CompTIA A+ or Network+ are an advantage.

Responsibilities

Provide hands-on desktop, laptop, and mobile device support on-site in the Linz-Wels-Steyr Area.
Troubleshoot hardware, software, and connectivity issues and assist end users via ticketing systems.
Document incidents and solutions, follow procedures, and coordinate with remote teams for escalations.