Part-Time Luxury Client Advisor - In-Store Experience

BoF Careers; Wien; On-site; EUR 25,000 - 31,000; Part time

Job summary

Prada Group in Vienna seeks a Client Advisor (m/f/d) for a part-time role (32h) at our PRADA Store in Vienna. You will embody Prada's essence, delivering personalized service, understanding client preferences, and enhancing their luxury brand experience.

Fluent German and English are required as you engage with a diverse clientele and maintain exceptional store standards in a high-end retail environment. Join our creative, international team dedicated to excellence.

Qualifications

• Excellent communication and interpersonal skills with the ability to connect with a diverse clientele.
• Strong sales and negotiation skills with the ability to meet and exceed sales targets.
• Passion for luxury fashion trends and an understanding of the luxury retail market.
• Fluent German and English language skills.

Responsibilities

• Welcome and serve customers, providing an excellent in-store experience at all times.
• Develop client relationships through personalized service and CRM/digital tools.
• Proactively engage in cross-selling to maximize sales and achieve KPIs.
• Stay up-to-date with fashion trends and competitors.
• Demonstrate brand and product knowledge.
• Handle complaints by liaising with the line manager as needed.
• Maintain shop floor visuals and stock procedures.
• Contribute to high security and prevent product thefts.

Skills

Excellent communication & Interperson

Sales & negotiation

Luxury fashion knowledge

German & English fluency

Job description

Prada Group in Vienna seeks a Client Advisor (m/f/d) for a part-time role (32h) at our PRADA Store in Vienna. You will embody Prada's essence, delivering personalized service, understanding client preferences, and enhancing their luxury brand experience.

Fluent German and English are required as you engage with a diverse clientele and maintain exceptional store standards in a high-end retail environment. Join our creative, international team dedicated to excellence.