IT Support Technician L2 fulltime in Jenbach (m/f/d) (m/w/d) - Jenbach

TTI Personaldienstleistung GmbH; Jenbach; Vor Ort; EUR 38.000 - 56.000; Vollzeit

Zusammenfassung

TTI Personaldienstleistung GmbH in Jenbach, Austria, seeks an IT Support Technician L2 (m/f/d) to assist end users, handle complex cases, and coordinate with the infrastructure team to keep systems reliable and efficient.

The role focuses on hardware, software and IT systems support in a modern, international industrial setting, with emphasis on service quality, problem solving, and timely ticket resolution.

Qualifikationen

• Completed education or training in IT, Computer Science, Information Technology or a comparable qualification.
• Initial to several years of professional experience in IT support, ideally in infrastructure or end-user support.
• Good knowledge of hardware, software and IT systems.
• Experience in technical problem analysis and troubleshooting.
• Confident use of ticketing systems and a structured approach to handling support requests.
• Independent, solution-oriented and well-organized working style.
• Strong service orientation and enjoyment of working with end users.
• Good communication and teamwork skills.
• Willingness to collaborate in an international IT environment.
• Good written and spoken English is required, German language skills are an advantage.

Kenntnisse

IT support experience

Problem analysis

Ticketing systems

Service orientation

Communication & teamwork

English proficiency

International collaboration

Independent & organized work

Willingness to collaborate

Ausbildung

IT education

Jobbeschreibung

Are you at home in the world of hardware, software and IT systems, and do you enjoy finding practical solutions to technical challenges? Then an exciting opportunity awaits you in Jenbach within a modern, international industrial environment. As an IT Support Technician L2 (m/f/d), you will support end users in their daily IT operations, handle more complex support cases and work closely with the infrastructure team to ensure that systems and devices run reliably and efficiently.

• Completed education or training in IT, Computer Science, Information Technology or a comparable qualification
• Initial to several years of professional experience in IT support, ideally in infrastructure or end-user support
• Good knowledge of hardware, software and IT systems
• Experience in technical problem analysis and troubleshooting
• Confident use of ticketing systems and a structured approach to handling support requests
• Independent, solution-oriented and well-organized working style
• Strong service orientation and enjoyment of working with end users
• Good communication and teamwork skills
• Willingness to collaborate in an international IT environment
• Good written and spoken English is required, German language skills are an advantage