Global Sales Operations Lead

Hitachi Automotive Systems Americas, Inc.; Wien; Presencial; EUR 70.000 - 100.000; Jornada completa

Descripción de la vacante

Hitachi Vantara is seeking a driven Sales Operations Manager to optimize global sales processes, administer CRM systems, and provide data-driven insights to leadership. You will improve efficiency, forecast trends, and support territory planning to drive revenue growth.

The role emphasizes collaboration across sales, marketing, finance, and IT, with a focus on training and automation to elevate team performance in a fast-paced environment.

Formación

• Bachelor's degree in Business Administration, Marketing, Finance, or a related field; Master's degree preferred.
• 3+ years of progressive experience in Sales Operations, Business Operations, or a similar analytical role, preferably within a global technology company.
• Proven expertise in CRM administration and optimization (e.g., Salesforce Administrator certification is a plus).
• Strong analytical skills with the ability to interpret complex data, identify key trends, and present clear, actionable recommendations.
• Proficiency in data visualization tools (e.g., Tableau, Power BI) and advanced Excel skills.

Responsabilidades

• Develop, implement, and maintain scalable sales processes, tools, and best practices to improve efficiency and effectiveness across the sales organization.
• Manage and administer the CRM system (e.g., Salesforce) to ensure data integrity, generate accurate reports, and provide actionable insights to sales leadership.
• Analyze sales performance data, identify trends, forecast future sales, and prepare comprehensive reports for management.
• Collaborate with sales leadership to define sales territories, quotas, and compensation plans that align with business objectives.
• Develop and deliver sales training programs on new tools, processes, and methodologies to enhance sales team capabilities.
• Support the sales team with lead management, pipeline forecasting, and deal progression activities.
• Act as a liaison between sales, marketing, finance, and IT departments to ensure seamless operational alignment.
• Identify and implement automation opportunities within sales operations to reduce manual effort and improve data accuracy.
• Monitor sales compliance with company policies and procedures.
• Manage and optimize sales enablement resources and collateral.

Conocimientos

CRM administration

Sales forecasting

Data analysis

Tableau

Power BI

Excel

Sales methodologies

Cross-functional collaboration

Sales process optimization

Sales training

Educación

Bachelor's degree in Business Administration, Marketing, Finance, or related field

Herramientas

Salesforce

Tableau

Power BI

Excel

Descripción del empleo

Hitachi Vantara is seeking a driven Sales Operations Manager to optimize global sales processes, administer CRM systems, and provide data-driven insights to leadership. You will improve efficiency, forecast trends, and support territory planning to drive revenue growth.

The role emphasizes collaboration across sales, marketing, finance, and IT, with a focus on training and automation to elevate team performance in a fast-paced environment.