Sales Operations Manager (f/m/d)

Hitachi Energy; Guntramsdorf; Híbrido; EUR 47.000 - 57.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working hours

Home office opportunities

EV charging stations

On-site parking

Daily meal allowance €8

Transport pass benefit

Bike leasing program

Employee events

Descripción de la vacante

Hitachi Energy seeks a proactive Sales Operations Manager to drive commercial excellence across Austria. You will partner with Sales, KAM and Business Units to optimize CRM processes, enable efficient execution, and leverage data-driven insights for growth.

The role demands strong analytical skills, 5+ years in similar functions, and fluency in German and English. The position supports flextime, hybrid work, and a competitive compensation package.

Formación

• Degree in a related field (engineering, energy, business) with commercial focus.
• Minimum 5 years in Sales Operations, Commercial Ops, Sales Management or similar analytical role.
• Experience in energy, electrical, industrial, automation or manufacturing sectors preferred.

Responsabilidades

• Act as business partner to Sales, Key Account Management and Business Units.
• Improve CRM processes and data quality; ensure adoption of tools and alignment with objectives.
• Analyze sales performance, forecast accuracy and key metrics; provide actionable insights.
• Support tender management, prequalification activities and customer interactions.
• Develop accurate sales forecasts and identify growth opportunities via data and market insights.
• Collaborate with Finance, Marketing and Market Management on commercial initiatives.

Conocimientos

Sales operations

CRM data analysis

Forecasting

KPI management

Stakeholder management

Data-driven decision making

Digital tools

Communication in EN/DE

Educación

Bachelor's or Master's in Electrical Engineering, Energy Technology, Renewable Energy, Business Admin, Sales or related

Herramientas

Salesforce

Power BI/Tableau

Excel

Descripción del empleo

The opportunity

At Hitachi Energy, we are advancing a sustainable energy future for all. We are looking for a proactive and analytical Sales Operations Manager who will play a key role in driving commercial excellence, optimizing sales performance, and supporting strategic business growth across the Austrian market.

The opportunity

At Hitachi Energy, we are advancing a sustainable energy future for all. We are looking for a proactive and analytical Sales Operations Manager who will play a key role in driving commercial excellence, optimizing sales performance, and supporting strategic business growth across the Austrian market. In this position, you will act as a trusted business partner to Sales, Key Account Management, and Business Unit stakeholders by enhancing sales processes, leveraging data-driven insights, and enabling efficient execution of commercial activities.

How You´ll Make An Impact

• Drive continuous improvement of sales processes and workflows to enhance efficiency, transparency, and commercial performance
• Analyze sales performance, pipeline health, forecast accuracy, and key business metrics, providing actionable insights to management
• Own and optimize CRM processes and tools, ensuring data quality, user adoption, and alignment with business objectives
• Support local Key Account Managers in customer interactions, tender management, and prequalification activities
• Develop accurate sales forecasts and identify growth opportunities through data analysis and market insights
• Identify and evaluate tenders and business opportunities in energy transmission, distribution, and renewable energy markets
• Train and support sales teams in the use of digital tools and AI applications.
• Implement and manage sales enablement tools, reporting solutions, and digital sales technologies
• Collaborate closely with Business Units, Finance, Marketing, Market Management, and other stakeholders to drive commercial initiatives
• Conduct market and competitive analyses to support strategic decision-making and business development
• Promote commercial excellence through process standardization, training, and continuous improvement initiatives

Your background

• Bachelor’s or Master degree in Electrical Engineering, Energy Technology, Renewable Energy, Business Administration, Sales, Marketing, or a related field
• Minimum 5 years of experience in Sales Operations, Commercial Operations, Sales Management, Project Management, or a comparable analytical role
• Experience within the energy, electrical, industrial, automation, or manufacturing sectors is highly preferred
• Hands-on experience with CRM systems, ideally Salesforce, including data management and process optimization
• Strong analytical skills with experience in sales reporting, forecasting, KPI management, and business performance analysis
• Advanced proficiency in Microsoft Excel and reporting/visualization tools such as Power BI or Tableau
• Strong interest in digitalization and artificial intelligence
• Proven ability to manage multiple stakeholders and projects in a dynamic, matrix-driven environment
• Fluent in German and English, with excellent communication skills and a proactive, solution-oriented mindset

More About Us

• Flexible working hours with home office opportunities as part of our flextime model
• Long-term career prospects with opportunities for internal growth and development
• Free EV charging stations and complimentary on-site parking for employees
• Fresh fruit and excellent meals in our company cafeteria, including a daily meal allowance of €8/working day
• Subsidization of annual public transportation pass
• Annual public transportation pass and bike leasing program
• Various employee events and company outings throughout the year
• A broad range of employee benefits, including birth and marriage allowances, among others
• Attractive, market-oriented compensation package. The final salary may exceed the minimum salary defined by the Austrian collective agreement for the Electrical and Electronics Industry for this position (4.645,81€ gross per month on a full-time basis), depending on qualifications and experience