German-Speaking Customer Support in Malta — Live by the Sea

Cbtalents; Innsbruck; On-site; EUR 22,000 - 32,000; Full time

Job summary

A leading customer support service provider is looking for a German-speaking representative to handle customer inquiries. Responsibilities include assisting customers through various channels and ensuring excellent service. Candidates must reside in Malta and possess strong communication skills. Experience in customer service is a plus, but not mandatory. Join our vibrant team for a rewarding career opportunity!

Qualifications

• Must already reside in Malta.
• Prior customer service experience is preferred but not required.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Provide support with product information, troubleshooting, and issue resolution.
• Ensure a top-tier customer experience through excellent service.
• Follow up on customer requests and escalate issues when needed.

Skills

Strong problem-solving abilities

Excellent communication skills

Fluent in German (C1/C2)

Fluent in English (C1)

Job description

A leading customer support service provider is looking for a German-speaking representative to handle customer inquiries. Responsibilities include assisting customers through various channels and ensuring excellent service. Candidates must reside in Malta and possess strong communication skills. Experience in customer service is a plus, but not mandatory. Join our vibrant team for a rewarding career opportunity!