German - Customer Support No call

Cbtalents; Innsbruck; Vor Ort; EUR 22.000 - 32.000; Vollzeit

Zusammenfassung

A leading customer support service provider is looking for a German-speaking representative to handle customer inquiries. Responsibilities include assisting customers through various channels and ensuring excellent service. Candidates must reside in Malta and possess strong communication skills. Experience in customer service is a plus, but not mandatory. Join our vibrant team for a rewarding career opportunity!

Qualifikationen

• Must already reside in Malta.
• Prior customer service experience is preferred but not required.

Aufgaben

• Handle inbound customer inquiries via phone, email, and chat.
• Provide support with product information, troubleshooting, and issue resolution.
• Ensure a top-tier customer experience through excellent service.
• Follow up on customer requests and escalate issues when needed.

Kenntnisse

Strong problem-solving abilities

Excellent communication skills

Fluent in German (C1/C2)

Fluent in English (C1)

Jobbeschreibung

About the job German - Customer Support No call

Summer is approaching—what better way to embrace it than by living and working on a sun-kissed island?

Imagine starting your day surrounded by breathtaking coastlines, immersed in the vibrant energy of a multicultural environment. Malta offers the perfect blend of professional growth and a relaxed island lifestyle.

If you're an German speaker looking for an exciting career opportunity abroad, this is your chance!

Key Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Provide support with product information, troubleshooting, and issue resolution.
• Ensure a top-tier customer experience through excellent service.
• Follow up on customer requests and escalate issues when needed.

Requirements

• Language skills: German (C1/C2) & English (C1).
• Soft skills: Strong problem-solving and communication abilities.
• Residence: Must already reside in Malta.
• Experience: Prior customer service experience is preferred but not required.