Front Office Agent

COREcruitment; Linz; Vor Ort; EUR 27.000 - 33.000; Vollzeit

Zusammenfassung

COREcruitment is seeking a Front Office Agent for a hotel in Linz, Austria. You will welcome guests from check‑in to check‑out, handle reservations and requests, and be the primary contact at the desk, by phone and by email.

The role requires strong German and English, IT comfort, and PMS experience (Opera Cloud or similar). A fast, friendly, guest‑oriented host is ideal for this busy, welcoming property.

Qualifikationen

• Experience at reception/front office or training in hotel/tourism is a big plus.
• Very good German and English; any extra language earns you bonus smiles.
• You’re comfortable with IT; PMS experience (e.g. Opera Cloud or similar) is great, MS Office doesn’t scare you.

Aufgaben

• Welcome and look after the guests – from check‑in to check‑out
• Handle reservations and special requests (and the occasional unusual one…)
• Be the go‑to person at the desk, on the phone and by e‑mail
• Keep things flowing with housekeeping, reservations and F&B so guests barely notice how much is happening behind the scenes
• Support with the everyday admin that keeps the front office running smoothly

Kenntnisse

German language

English language

Customer service mindset

Ausbildung

Hotel/Tourism training

Tools

Opera Cloud PMS

MS Office

Jobbeschreibung

Salary: €30.000

Start: ASAP

Languages: German and English

A hotel where business trips end with cocktails by the pool and city breaks start with a smile at the desk – that’s your new playground.

With colourful rooms, suites, wellness area, outdoor pool, bar, restaurant and sunny terrace, every day brings new guests, new stories and zero chance of boredom.

If you love people, organised chaos and a lobby that never really sleeps, I want to meet you.

Your role

AsFront Office Agent, you are the first smile and the last “see you soon” of the hotel.

No copy‑paste days here:

• Welcome and look after the guests – from check‑in to check‑out
• Handle reservations and special requests (and the occasional unusual one…)
• Be the go‑to person at the desk, on the phone and by e‑mail
• Keep things flowing with housekeeping, reservations and F&B so guests barely notice how much is happening behind the scenes
• Support with the everyday admin that keeps the front office running smoothly

What you bring

Professional

• Experience at reception / front office or completed training in hotel / tourism is a big plus
• Very good German and English; any extra language earns you bonus smiles
• You’re comfortable with IT; PMS experience (e.g.Opera Cloud or similar) is great, MS Office doesn’t scare you

Personality

• You’re ahost at heart– warm, curious and genuinely interested in people
• You stay calm and organised when it gets busy and still find time for a joke
• You work independently, think in solutions and like to take ownership
• Team spirit, flexibility and responsibility are simply part of who you are
• You enjoy dealing with international guests and bring positive energy with you