Customer Success Manager - Austria

Sungrow Europe - Welcome traveler!; Wien; Hybrid; EUR 50,000 - 70,000; Full time

Job summary

Sungrow Österreich is seeking a Customer Success Manager to nurture partnerships and drive adoption of clean-energy solutions across Austria. You will act as the main contact for Austrian customers, promoting value, and identifying growth opportunities in a fast-paced greentech environment.

You will travel within Austria to visit customers and partners, working in a hybrid setup with home-office flexibility while staying closely connected to the market.

Qualifications

• Degree in Electrical Engineering or related field.
• Around 2 years in renewable energy, ideally Austrian market.
• Strong communication and commercial mindset with a proactive attitude.
• Ability to work independently in a fast-paced environment.
• Proficient in Microsoft Office; CRM knowledge is a plus.
• Willingness to travel regularly within Austria and occasionally across the DACH region.
• German and English at C1 level.

Responsibilities

• Build and nurture trusted relationships with customers and partners across Austria.
• Accelerate adoption of clean-energy solutions and maximize customer value.
• Serve as the go-to person for Austrian customers with a proactive attitude.
• Identify opportunities to grow partnerships and drive commercial conversations.
• Travel regularly within Austria and visit customers and partners.

Skills

Communication skills

Commercial mindset

Independent work

German language

English language

CRM knowledge

Office suite

Education

Electrical Engineering degree

Comparable technical/business studies

Tools

CRM

Microsoft Office

Job description

Your mission

Servus und hallo bei Sungrow Österreich! We're excited to introduce a role at the heart of our partnerships: the Customer Success Manager - Austria.
Curious what this is all about? Let's dive right in:

• Build and nurture trusted, long-term relationships with our customers and partners across Austria.
• Accelerate the adoption of clean-energy solutions by making sure our customers get the most out of what we offer.
• Be the go-to person for our Austrian customers, with a proactive "Yes, we can" attitude.
• Spot new opportunities to grow partnerships and bring your commercial mindset to every conversation.
• Work independently in a dynamic, fast-paced environment and keep customer needs moving forward.
• Visit customers and partners regularly across Austria, while enjoying the flexibility of a home-office based setup.

Your profile

All right, all right, that was intriguing, wasn't it? Now, in order to fit this role and be happy for a long time, your ideal background should look a lot like this:

• A degree in Electrical Engineering, Electrical & Electronic Engineering, or comparable technical or business studies.
• Around 2 years of experience in the renewable energy industry, ideally with knowledge of the Austrian market.
• Strong communication and commercial skills, paired with a proactive "Yes, we can" attitude.
• The ability to work independently and thrive in a fast-paced environment.
• Confident use of Microsoft Office, with CRM knowledge as a plus.
• Willingness to travel regularly within Austria and occasionally across the DACH region.
• German and English at C1 level.

Why us?

Our mission is also our underlying belief: a future powered by clean energy. Renewable power systems are advancing rapidly, and green power is reaching more industries and households every day. The road to that future is full of opportunities and challenges, and in our Austrian customer-facing team you will help our partners walk it with confidence. You will work close to the market, make a visible difference for our customers, and grow alongside a fast-moving greentech company.