Customer Success Manager - Austria

Sungrow Europe; Wien; A distancia; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

Sungrow Österreich seeks a Customer Success Manager to nurture long-term relationships with customers and partners across Austria. You will drive adoption of clean-energy solutions and act as the proactive go-to contact for Austrian clients, spotting growth opportunities and bringing a commercial mindset to every conversation.

Role requires a degree in engineering or related field, ~2 years in renewables, strong communication, and willingness to travel across Austria.

Formación

• Degree in Electrical Engineering or related technical/business studies.
• About 2 years in renewable energy, ideally Austria market knowledge.
• Proactive, independent with strong communication and commercial skills.

Responsabilidades

• Build and nurture long-term relationships with customers and partners in Austria.
• Accelerate adoption of clean-energy solutions for customers.
• Be the go-to person for Austrian customers with a can-do attitude.
• Identify opportunities to grow partnerships and bring a commercial mindset.
• Work independently in a dynamic, fast-paced environment and move customer needs forward.
• Visit customers and partners across Austria with a home-office setup.

Conocimientos

German and English (C1)

Strong communication

Commercial mindset

Independent/work fast-paced

Travel within Austria

Educación

Degree in Electrical Engineering / Electrical & Electronic Engineering or related

Herramientas

Microsoft Office

CRM knowledge

Descripción del empleo

Your mission

Servus und hallo bei Sungrow Österreich! We're excited to introduce a role at the heart of our partnerships: the Customer Success Manager - Austria.

• Build and nurture trusted, long-term relationships with our customers and partners across Austria.
• Accelerate the adoption of clean-energy solutions by making sure our customers get the most out of what we offer.
• Be the go-to person for our Austrian customers, with a proactive "Yes, we can" attitude.
• Spot new opportunities to grow partnerships and bring your commercial mindset to every conversation.
• Work independently in a dynamic, fast-paced environment and keep customer needs moving forward.
• Visit customers and partners regularly across Austria, while enjoying the flexibility of a home-office based setup.

Your profile

Role

All right, all right, that was intriguing, wasn't it? Now, in order to fit this role and be happy for a long time, your ideal background should look a lot like this:

• A degree in Electrical Engineering, Electrical & Electronic Engineering, or comparable technical or business studies.
• Around 2 years of experience in the renewable energy industry, ideally with knowledge of the Austrian market.
• Strong communication and commercial skills, paired with a proactive "Yes, we can" attitude.
• The ability to work independently and thrive in a fast-paced environment.
• Confident use of Microsoft Office, with CRM knowledge as a plus.
• Willingness to travel regularly within Austria and occasionally across the DACH region.
• German and English at C1 level.

Why us?

Our mission is also our underlying belief: a future powered by clean energy. Renewable power systems are advancing rapidly, and green power is reaching more industries and households every day. The road to that future is full of opportunities and challenges, and in our Austrian customer-facing team you will help our partners walk it with confidence. You will work close to the market, make a visible difference for our customers, and grow alongside a fast-moving greentech company.

About Us

We are a green tech company with young creative minds.

We are fighting every day to make our mission happen - Clean Power for All!

With 870+GW of clean power presently installed worldwide, we are on the road to success!

Welcome at Sungrow

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Want to know more? Check out what working with us is like!