Business Analyst – OneShop Rollout

Qualysoft; Wien; Vor Ort; EUR 88.560 - 95.940; Vollzeit

Zusammenfassung

Qualysoft is seeking an experienced Business Analyst for a long-term transformation project in Vienna. The role focuses on gathering and translating business requirements for the OneShop rollout, serving as the interface between business, IT and stakeholders.

You will facilitate workshops, coordinate testing, manage dependencies and ensure readiness across departments. Hybrid work with 2 days per week on site in Vienna; project language is English.

Qualifikationen

• Extensive experience as a Business Analyst or Requirements Engineer.
• Proven ability to gather, analyze and document business requirements.
• Strong skill translating needs into functional specs and user stories.
• Understanding of requirements-management methods and BA practices.
• Experience in digital transformation, e-commerce or rollout projects.
• Ability to work with diverse stakeholders and cross-functional teams.
• Excellent workshop facilitation and stakeholder alignment abilities.
• Strong documentation and risk-issue management capabilities.

Aufgaben

• Gather, analyze and document business requirements from stakeholders.
• Translate needs into functional requirements and user stories.
• Ensure requirements align with OneShop rollout objectives.
• Coordinate requirements across multiple departments and IT teams.
• Interface between business, technical teams and project management.
• Facilitate workshops, meetings and alignment sessions.
• Support prioritization, acceptance criteria and test case prep.
• Assist in functional, UAT and business validation activities.
• Coordinate readiness activities for the rollout.
• Identify dependencies, risks and gaps; drive resolution.
• Track decisions and actions; support rollout communications.
• Contribute to rollout plans and readiness assessments.

Kenntnisse

Business Analysis

Requirements gathering

User stories

Stakeholder management

Workshop facilitation

Testing support

Documentation

Change management

Communication

Independent work

Tools

Jira

Confluence

Jobbeschreibung

For a long-term transformation project with a client in Vienna, we are looking for an experienced Business Analyst – OneShop Rollout (m/f/d).

The role focuses on driving business requirements and business readiness activities for the rollout of OneShop. You will act as a central interface between business stakeholders, IT teams and related business functions, ensuring that requirements are clearly defined, aligned and successfully translated into functional specifications and user stories.

You will support the client throughout the rollout by facilitating workshops, coordinating testing activities, identifying business-related dependencies and ensuring that all relevant stakeholders are prepared for the implementation of OneShop.

Conditions

Location: Vienna
Start: ASAP
Duration: 12 months+ with an option for extension
Capacity: 100%
Working model: Hybrid, 2 days per week on site in Vienna
Project language: English

€480 - €520 a day

Your Tasks

• Gather, analyze and document business requirements from business stakeholders and related business functions

• Translate business needs into clear functional requirements, process descriptions and user stories

• Ensure that requirements are complete, consistent, understandable and aligned with the overall OneShop rollout objectives

• Coordinate and align requirements across B2C Portfolio & Go-To-Market, B2C Omnichannel, IT, Security, Operations, Finance and other relevant departments

• Act as an interface between business stakeholders, technical teams and project management

• Facilitate requirements workshops, stakeholder meetings and alignment sessions

• Support the prioritization and validation of business requirements

• Assist in defining acceptance criteria and supporting test‑case preparation

• Support functional testing, user acceptance testing and business validation activities

• Coordinate business readiness activities for the OneShop rollout

• Identify business-related dependencies, risks, gaps and open topics

• Drive the clarification and resolution of open issues with relevant stakeholders

• Track requirements, decisions and action items throughout the project lifecycle

• Support change‑management and communication activities related to the rollout

• Ensure that business processes, responsibilities and operational impacts are clearly understood

• Contribute to the preparation of rollout plans, readiness assessments and decision documents

• Maintain structured and transparent project documentation

• Support continuous improvement of business‑analysis and requirements‑management processes

Your Profile

• Several years of professional experience as a Business Analyst, Requirements Engineer, Business Consultant or in a comparable role

• Proven experience in gathering, analyzing and documenting business requirements

• Strong experience in translating business needs into functional requirements and user stories

• Good understanding of requirements‑management methods and business‑analysis practices

• Experience in supporting digital transformation, e‑commerce, omnichannel or rollout projects

• Experience in working with business stakeholders, IT teams and cross‑functional departments

• Strong workshop facilitation and moderation skills

• Experience in stakeholder alignment and management of complex dependencies

• Knowledge of testing processes, user acceptance testing and business‑readiness activities

• Ability to identify risks, gaps and open topics and drive their resolution

• Structured, analytical and solution‑oriented way of working

• Strong organizational and prioritization skills

• High level of attention to detail and documentation quality

• Ability to work independently in a fast‑paced transformation environment

• Strong communication and collaboration skills

• Very good written and spoken English skills

Nice to Have

• Experience in the telecommunications sector

• Experience with e‑commerce platforms, webshop rollouts or omnichannel environments

• Experience with B2C Portfolio, Go-To-Market or digital sales processes

• Knowledge of OneShop or comparable digital‑commerce platforms

• Experience with Jira, Confluence or comparable requirements‑management tools

• Knowledge of agile methodologies such as Scrum or Kanban

• Experience with process modelling and documentation tools

• Experience in international and interdisciplinary project environments

• Knowledge of security, finance, operations or compliance‑related requirements

• German language skills

What You Can Expect

• Participation in a long‑term digital transformation and OneShop rollout project

• A central role at the interface between business and IT

• Collaboration with stakeholders from multiple business and technical departments

• High level of responsibility and opportunities to shape business processes and requirements

• An international project environment

• The opportunity to actively support business readiness and rollout activities

• Hybrid working model with 2 days per week on site in Vienna

• Long‑term project perspective with an option for extension