Senior Business Analyst (m/w/d)

Deutsche Telekom AG; Wien; Hybrid; EUR 48,000 - 59,000; Full time

Benefits offered by this job

Home office up to 60%

Competitive salary

SDS benefits

Job summary

Software Data Service (SDS) in Vienna is seeking an experienced Business Analyst to translate customer needs into actionable requirements for cross-functional teams. You will collaborate with developers, software architects, and Scrum Masters to deliver clear user stories and maintain a well-structured backlog.

The role emphasizes BPMN modeling, documentation, and stakeholder communication in a flexible, home-friendly environment.

Qualifications

• Bachelor or master in IT, business informatics, or related field.
• Strong knowledge of business processes in financial services is an advantage.
• IREB Foundation or advanced level knowledge is an advantage.

Responsibilities

• Analyze and detail requirements in workshops and translate into implementable user stories.
• Break down epics/features into smaller stories and tasks with clear backlog items.
• Define acceptance criteria for backlog items with testable criteria.
• Prepare specifications or documentation when needed (SRS or other formats).
• Model and visualize business processes, especially with BPMN diagrams.
• Create design artifacts that describe solution approaches to customers.
• Prepare user-friendly documentation for customers.

Skills

Business analysis

Requirements engineering

Agile teamwork

Stakeholder management

Education

Economic orientation degree

Job description

Company: Software Data Service (SDS) Job ID: 237760 Location: Austria: Wien: Vienna Career level: 04 - Experienced professionals Required work experience: 5 years and more Required languages: German; English SDS is a medium-sized Austrian company that specializes in developing and marketing holistic software and service solutions for the international financial sector as well as in providing cutting-edge testing solutions for the most exciting industries of our time. As a leading IT company in our division, we are also writing about the future when it comes to jobs. And that belongs to a new mindset: From our point of view, work must be a meaningful and fulfilling part of life. Personal responsibility, creativity and autonomous project management are becoming central. Planning and motivation are prerequisites for successful collaboration beyond established structures. And it is precisely for this change in values that we are looking for people who are ready to break new ground with us. We have the job that you make of it. Today will be a GOODJOB.

Tasks

As a business analyst, you always focus on the customer and their business processes. You understand the technical needs and challenges of our customers and translate them into requirements that can be implemented by our development team. In doing so, you know how to develop a clear vision together with stakeholders and implement it in close cooperation with our agile, interdisciplinary team of developers, software architects and Scrum Masters.

Your main tasks

• Analysis and detailing of requirements in workshops and the development of precise and implementable user stories
• Structuring and breaking down larger backlog items (e.g. epics/features) into smaller stories and tasks
• Formulating clear acceptance criteria for all backlog items
• Preparation of further specifications, if required (e.g. software requirement specifications or other documentation formats)

Other tasks in your daily work

• Modelling and visualization of business processes, in particular with BPMN diagrams
• Development of design artifacts for the technical description of solution approaches
• Preparation of user-friendly and understandable documentation for customers

What we offer

An agile working environment in which you act as a central interface between specialist departments and development teams. The opportunity to help design innovative software products that sustainably improve the everyday work of our customers. Collaboration in a motivated, creative and dynamic team with short decision‑making processes.

Profil

• Completed technical college or university (economic orientation)
• Good understanding of information technology
• Knowledge of business processes in the financial services sector is an advantage
• Knowledge of securities settlement is an advantage
• IREB Foundation Level certification or IREB Advanced Level
• Requirements Modeling certification is an advantage

German - native speaker level; English - fluent in speech and writing. Enjoyment of teamwork. Willingness to travel (up to 20%).

To support our team, we are looking now and full-time (38.5 hours per week). Up to 60% of working from home is possible.

There is a minimum basic salary of EUR 53,802 gross per year for this position under the collective agreement. We also offer market‑compliant overpayment, depending on qualifications and previous experience, as well as various SDS benefits.

Your contact: Henry Kaas Telephone: [phone] email: [e-mail]