Assistant Store Manager

Mr-Marvis-; Österreich; On-site; EUR 34,000 - 42,000; Full time

Benefits offered by this job

10% monthly bonus

25 vacation days

13th and 14th salary

20% staff discount on full collection

Lunch allowance €8 per working day

Workwear package

Team events

Job summary

MR MARVIS is seeking an Assistant Store Manager for our first Vienna store. You will act as the Store Manager’s strategic partner, drive commercial results, and lead on-floor training to develop a motivated team.

You’ll manage daily operations, stock, and visuals, welcome new hires, handle customer complaints, and help with staff scheduling. German and English fluency are required to support our diverse customer base.

Qualifications

• At least 1 year of relevant experience, preferably in a retail environment.
• Entrepreneurial mindset, commercial drive and a true team player.
• You can lead a team positively and align them with targets and results.
• Strong communication skills and a professional, approachable manner.
• Hands-on mentality and excellent organisation.
• Affinity with fashion, retail and customer experience.
• Flexible and solution-oriented with an eye for detail.
• Very good command of German and a good command of English.

Responsibilities

• Act as the Store Manager’s strategic partner and deputise in their absence, ensuring continuity in store operations, team morale, and financial performance.
• Take charge of the cash office, handling daily settlements and backend cash management.
• Welcome and onboard new hires, leading daily on-the-floor training sessions.
• Handle tough customer complaints confidently, finding fair, independent solutions.
• Partner on staff scheduling, building smart shifts with the Store Manager.
• Lead by example on the sales floor, keeping the team motivated and aligned with targets.
• Boost overall store performance by focusing on key retail metrics and commercial goals.
• Oversee inventory and admin, keeping stock organized and compliant with paperwork.
• Uphold premium store presentation and bring local brand events and campaigns to life.

Skills

German proficiency

English proficiency

Team leadership

Retail experience

Job description

As Assistant Store Manager, you're the Store Manager’s right hand. You're a motivating force within the team, help maintain the store’s presentation, and work alongside the Store Manager to achieve commercial goals. You're partially responsible for daily operations, stock management, and leading the team on the shop floor.

You actively help improve the customer experience and assist in organising events in-store. When the Store Manager is absent, you step in and take over their tasks as much as possible.

What’s on your typical to-do list:

• Act as the Store Manager’s strategic partner and fully deputise in their absence, ensuring seamless continuity in store operations, team morale, and financial performance.

• Take charge of the cash office, seamlessly handling the safe, daily financial settlements, and backend cash management.

• Welcome and onboard new hires, helping them understand the bigger picture of the brand while leading daily on-the-floor training sessions.

• Handle tough customer complaints confidently, finding fair, independent solutions that protect the customer experience.

• Partner on staff scheduling, working alongside the Store Manager to build smart shifts that optimize team productivity.

• Lead by example on the sales floor, keeping the team motivated, aligned, and inspired throughout the day.

• Boost overall store performance, focusing on key retail metrics and helping the team smash their commercial targets.

• Oversee inventory and admin, keeping store stock organized and staying on top of necessary retail paperwork.

• Uphold premium store presentation, ensuring visual guidelines are met and helping bring local brand events and campaigns to life.

Who you are

• At least 1 year of relevant experience, preferably in a retail environment;

• Entrepreneurial mindset, commercial drive and a true team player;

• You can lead a team positively and align them with targets and results;

• Strong communication skills and a professional, approachable manner;

• Hands-on mentality and excellent organisation;

• Affinity with fashion, retail and customer experience;

• Flexible and solution-oriented with an eye for detail;

• Very good command of German and a good command of English.

What you'll get

• A place in the leadership team of our first Vienna store;

• A 10% monthly bonus;

• 25 vacation days per year

• 13th and 14th salary (holiday and Christmas pay);

• 20% staff discount on the full collection;

• Edenred lunch allowance of €8 per working day;

• A workwear package.

• Cool team events
  The collective-agreement minimum salary for this position is €2,535 gross per month (KV Handel Angestellte, employment group E, full-time 38.5 hours/week, paid 14 times per year). Depending on experience and qualifications, we are actually paying above this minimum (Bereitschaft zur Überzahlung).

About MR MARVIS

MR MARVIS is an Amsterdam-based menswear brand, dedicated to creating the perfect shorts, trousers and tops. As a Certified B Corporation, we’re proud to be part of a community of companies working together for change, and taking part in collective action to advocate for a shared goal of a global economy that benefits people and the planet.

What started in 2016 with three founders has now grown into a team of 300+ people representing 40+ nationalities. Having established a strong online presence across Europe, we’re now growing our international retail network. Today, you’ll find us in cities such as Amsterdam, Berlin, Paris and London.

We make slow fashion, with timeless design and craftsmanship at the centre. We are dedicated to doing better every day, creating value for our team, our suppliers, our customers, and everyone who interacts with our business.