Senior US Tax & Accounting Specialist — Level 2 Support

OpsArmy; Buenos Aires; Remote; ARS 108,178,000 - 169,994,000; Full time

Job summary

OpsArmy is seeking a Senior US Tax & Accounting Specialist to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.

The role requires genuine technical accounting judgment and strong English communication, with the ability to investigate and resolve issues independently. Proficiency with Zendesk and proprietary platforms is preferred.

Qualifications

• Accounting experience with US accounting and taxation.
• Bookkeeping, tax return review, reconciliations, payroll.
• Excellent English communication (written and verbal).
• Ability to explain complex accounting/tax topics to nontechnical customers.

Responsibilities

• Provide Level 2 support for US accounting, tax, bookkeeping and payroll inquiries.
• Investigate and resolve escalated tickets and tax support cases.
• Review and troubleshoot bookkeeping discrepancies and transactions.
• Assist customers with tax notices, filing status, and tax return questions within scope.
• Document resolutions and maintain accurate customer records.
• Identify recurring issues and suggest workflow improvements.

Skills

Accounting experience

US tax knowledge

Analytical skills

Troubleshooting

Documentation

Problem solving

English communication

Explain complex topics

Fast-paced environment

Tools

QuickBooks

Excel/Sheets

Zendesk

Payroll software

Slack

Job description

OpsArmy is seeking a Senior US Tax & Accounting Specialist to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.

The role requires genuine technical accounting judgment and strong English communication, with the ability to investigate and resolve issues independently. Proficiency with Zendesk and proprietary platforms is preferred.