US Tax & Accounting Support Specialist (Level 2)

OpsArmy Careers; Tandil; Remote; ARS 92,875,000 - 139,312,000; Full time

Job summary

Opsarmy is seeking an experienced accounting professional to provide specialized Level 2 support for complex inquiries related to US accounting, tax, bookkeeping, and payroll. The role requires genuine technical accounting judgment and the ability to independently investigate and resolve issues.

Responsibilities include handling escalated tickets, reconciling discrepancies, and assisting with payroll questions.

Qualifications

• Demonstrated professional accounting experience, ideally with US accounting and taxation exposure.
• Strong working knowledge of bookkeeping, tax return reviews, reconciliations, payroll, and financial reporting.
• Ability to handle complex tax and accounting inquiries and provide customer-facing financial support.
• Excellent written and verbal English communication.

Responsibilities

• Provide specialized Level 2 support for complex US customer accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax support tickets.
• Review and troubleshoot bookkeeping discrepancies and accounting transactions.
• Explain complex accounting/tax topics to nontechnical customers.

Skills

Accounting expertise

English communication

Analytical skills

Troubleshooting

Documentation

Education

CPA certification (preferred)

EA certification (desirable)

Tools

QuickBooks

Excel / Sheets

Zendesk

Slack

Job description

Opsarmy is seeking an experienced accounting professional to provide specialized Level 2 support for complex inquiries related to US accounting, tax, bookkeeping, and payroll. The role requires genuine technical accounting judgment and the ability to independently investigate and resolve issues.

Responsibilities include handling escalated tickets, reconciling discrepancies, and assisting with payroll questions.