Remote Senior US Tax & Accounting Specialist

Opsarmy; Buenos Aires; Remote; ARS 108,178,000 - 169,994,000; Full time

Job summary

OpsArmy is seeking an experienced Senior US Tax & Accounting Specialist to provide Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role requires strong accounting judgment and the ability to investigate and resolve issues independently with clear communication.

Coverage includes 8:00 AM–8:00 PM Eastern Time with shifts overlapping US business hours. Remote position with international scope, training on proprietary platforms and AI-assisted workflows

Qualifications

• Experience with US tax and accounting in a professional setting.
• Ability to interpret and resolve complex tax inquiries.
• Strong written and verbal English communication.

Responsibilities

• Provide specialized Level 2 support for US accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review and troubleshoot bookkeeping discrepancies and reconciliations.
• Assist customers with tax notices, filing status questions, and payroll questions.
• Communicate findings clearly via Zendesk and email-style responses.
• Independently investigate issues and coordinate with internal specialists when needed.
• Document resolutions and maintain accurate customer records.
• Identify recurring issues and suggest workflow improvements.

Skills

US tax knowledge

Accounting experience

English communication

Analytical skills

Troubleshooting

Documentation skills

Independent problem solving

Education

CPA or EA preferred

Tools

QuickBooks

Excel

Zendesk

Payroll software

Job description

OpsArmy is seeking an experienced Senior US Tax & Accounting Specialist to provide Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role requires strong accounting judgment and the ability to investigate and resolve issues independently with clear communication.

Coverage includes 8:00 AM–8:00 PM Eastern Time with shifts overlapping US business hours. Remote position with international scope, training on proprietary platforms and AI-assisted workflows