Senior Servicenow Developer

Encora Inc.; Comisión de Fomento de Perú; Presencial; ARS 136.170.000 - 196.690.000; Jornada completa

Descripción de la vacante

Coforge is seeking a ServiceNow Developer - ERP to join our team and deliver scalable ITSM/ITOM solutions across multiple instances.

You will configure, customize, integrate with IntegrationHub and REST/SOAP APIs, implement scoped apps, and apply CSDM best practices. Strong focus on security, testing (ATF a plus), documentation, and user training is required.

Remote options may be available in LATAM; we value candidates with certifications and ITIL knowledge to support enterprise environments.

Formación

• 5+ years hands-on ServiceNow Developer experience.
• Strong ITSM, ITOM, HAM configuration and customization.
• Experience with IntegrationHub and API development (REST/SOAP).
• Solid ServiceNow administration including user management, workflows, reporting.
• Experience with scoped apps and knowledge of CSDM.
• Hands-on experience with ServiceNow implementations is a plus.

Responsabilidades

• Perform hands-on configuration and customization across ITSM, ITOM, HAM modules.
• Design and implement integrations using IntegrationHub and APIs.
• Provide technical support across multiple ServiceNow instances and upgrades.
• Develop and manage scoped applications aligned with CSDM.
• Design ServiceNow solutions (forms, workflows, scripts, integrations) to meet business needs.
• Conduct testing and QA; ATF experience is a plus.
• Ensure security with ACLs, secure coding, and platform hardening.
• Create technical docs and train users and admins.
• Leverage Now Assist for automation and predictive intelligence.
• Stay updated with ServiceNow features and optimization opportunities.

Conocimientos

ServiceNow development

Platform administration

ITSM ITOM HAM modules

REST/SOAP API development

IntegrationHub

Scoped application development

Educación

ServiceNow Certifications (CAD, CSA, CIS)

ITIL v4 certification

Herramientas

IntegrationHub

REST APIs

SOAP APIs

Descripción del empleo

We at Coforge are hiring a ServiceNow Developer - ERP (#21929) with the following profile.

Key Responsibilities

• Perform hands-on configuration and customization of the ServiceNow platform across modules such as Incident Management, Change Management, Service Catalog, CMDB, Asset Management, and ITOM.
• Design and implement integrations using IntegrationHub, REST/SOAP APIs, and middleware architectures, applying patterns such as ETL, e-bonding, and event-driven solutions.
• Provide technical expertise and support across multiple ServiceNow instances, including access control, workflows, integrations, and platform upgrades.
• Develop and manage scoped applications, ensuring alignment with ServiceNow best practices and Common Service Data Model (CSDM).
• Design and implement ServiceNow solutions (forms, workflows, scripts, and integrations) to meet business needs and enhance platform performance.
• Conduct testing and quality assurance, ensuring stability and adherence to best practices; experience with Automated Test Framework (ATF) is a plus.
• Ensure security and compliance by implementing secure coding practices, ACLs, and platform hardening activities.
• Create and maintain comprehensive technical documentation and provide training to users and administrators.
• Leverage ServiceNow AI capabilities (Now Assist) for intelligent automation, predictive analytics, and enhanced user experience.
• Drive continuous improvement by staying up to date with ServiceNow features and identifying optimization opportunities.

Required Skills & Qualifications

• Minimum of 5 years of hands-on experience as a ServiceNow Developer.
• Strong experience configuring and customizing ServiceNow, particularly in ITSM, ITOM, and HAM modules.
• Experience with IntegrationHub and API development (REST/SOAP).
• Solid understanding of ServiceNow platform administration, including user management, workflows, integrations, and reporting.
• Experience with scoped application development and knowledge of CSDM.
• Hands-on experience with ServiceNow product implementations is a plus.

Technical Skills

• ServiceNow Platform: Configuration, workflows, forms, scripting, and administration.
• Integrations: IntegrationHub, REST/SOAP APIs, middleware architectures.
• Architecture: Understanding of CSDM and platform data models.
• Testing: Experience with ATF and regression testing practices.
• Security: ACLs, data protection, and platform compliance best practices.

AI & Automation Skills

• Familiarity with ServiceNow Now Assist features, including AI-assisted development (Build Agent), virtual agents, and predictive intelligence.
• Ability to assess and validate AI-generated outputs for quality and compliance.

Preferred Skills

• ServiceNow Certifications (CAD, CSA, CIS).
• ITIL v4 certification or strong knowledge of ITIL/ITSM processes.
• Experience working in enterprise or multi-instance ServiceNow environments.

Posted On: 19-06-2026

At Coforge, we hire professionals based solely on their skills and qualifications and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

As Encora Inc. expands its footprint in Latin America, its acquisition of Nearsoft provides our clients with a unique chance to Nearshore on a global scale.