Senior On-Site IT & PACS Support Engineer

Fullstack; Ciudad de Mendoza; Remote; ARS 92,241,000 - 138,361,000; Full time

Job summary

Fullstack is seeking an L3 Technical Support Engineer to provide high-level assistance for enterprise-level MFT and PACS/RIS systems. You will diagnose issues, build new workflows, and coordinate with cross-functional teams to ensure timely resolution for B2B clients.

The ideal candidate has a BS in IT/CS, strong Linux/AIX, scripting experience (Shell, Perl), SSH keys, and excellent English communication. On-site Mendoza, Argentina.

Qualifications

• BS degree in IT, CS, or relevant field.
• Strong Linux/AIX command-line experience and scripting abilities.
• Experience with SSH keys, rsync, and log analysis.
• Excellent written and spoken English communication.

Responsibilities

• Provide second-level support for enterprise MFT and PACS/RIS systems.
• Troubleshoot, diagnose, and resolve complex issues with IT teams and clients.
• Coordinate with IT, Product, Engineering, and Project Management to resolve incidents.
• Log incidents, resolutions, and workflows in the ticketing system.
• Prepare accurate reports and maintain knowledge base documentation.
• Ensure client IT systems remain functional after troubleshooting.

Skills

Linux/AIX commands

Shell scripting

Perl scripting

SSH keys

rsync

English communication

Log analysis

Education

BS in Information Technology / Computer Science

Tools

SharePoint

MSSQL

Windows Server

PACS/RIS

Cloud integrations

Job description

Fullstack is seeking an L3 Technical Support Engineer to provide high-level assistance for enterprise-level MFT and PACS/RIS systems. You will diagnose issues, build new workflows, and coordinate with cross-functional teams to ensure timely resolution for B2B clients.

The ideal candidate has a BS in IT/CS, strong Linux/AIX, scripting experience (Shell, Perl), SSH keys, and excellent English communication. On-site Mendoza, Argentina.