L3 IT Support Engineer - PACS & Healthcare IT

Fullstack; Ciudad de Mendoza; Remote; ARS 600,000 - 900,000; Full time

Job summary

Fullstack is seeking an L3 Technical Support Engineer to provide technical assistance for enterprise MFT solutions and PACS/RIS healthcare IT systems. You will build new workflows, update existing processes, and support time-sensitive data transfers for B2B environments.

Responsibilities include analyzing issues, escalating when needed, logging incidents, and delivering reports. Requires 5+ years IT support, Linux/AIX experience, and strong English communication for cross-functional

Qualifications

• BS degree in Information Technology, Computer Science or relevant field.
• Understanding of Linux and AIX commands.
• Scripting in Shell is required.
• Scripting in Perl is desired.
• Understanding of rsync and SSH keys.
• Excellent English communication skills.

Responsibilities

• Provide second-level support for PACS/RIS and healthcare IT systems.
• Troubleshoot and resolve escalated technical issues.
• Coordinate projects and own tasks with cross-functional teams.
• Maintain detailed incident records and logs.
• Deliver product and service training as needed.
• Perform system updates and maintenance.

Skills

Linux commands

AIX commands

Shell scripting

Perl scripting

rsync

SSH keys

Windows OS

SQL/MSSQL

Networking basics

PACS/RIS healthcare IT

Education

BS in Information Technology or Computer Science

Healthcare Informatics background

Tools

SharePoint

MSSQL

Ticketing systems

Job description

Fullstack is seeking an L3 Technical Support Engineer to provide technical assistance for enterprise MFT solutions and PACS/RIS healthcare IT systems. You will build new workflows, update existing processes, and support time-sensitive data transfers for B2B environments.

Responsibilities include analyzing issues, escalating when needed, logging incidents, and delivering reports. Requires 5+ years IT support, Linux/AIX experience, and strong English communication for cross-functional