Senior L&D Projects Specialist (Americas)

EY; Buenos Aires; On-site; ARS 105,694,000 - 135,892,000; Full time

Job summary

EY is seeking an Americas Learning & Development (L&D) Projects Specialist – Senior Associate to provide advanced operational, process, and technology support for learning programs. You will manage portfolio activities, maintain repositories, and collaborate across teams to ensure high-quality deliverables.

In this role you’ll coordinate with internal stakeholders and external vendors, handle publication workflows in SuccessFactors, and contribute to continuous improvement through data analysis

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in professional services or corporate environments preferred.
• Experience in learning and development is preferred.
• Ability to work across international and diverse environments.

Responsibilities

• Drive portfolio management activities for learning projects with reporting and analysis.
• Maintain facilitator, participant and on-demand materials in SharePoint.
• Support project management for a portfolio of learning projects.
• Create and maintain project plans and timelines.
• Communicate progress, risks, and benefits to stakeholders.
• Manage publication workflows in SuccessFactors and related systems.
• Perform quality checks on data and documentation for publication.
• Oversee curriculum publication and revision processes (AMR).
• Provide operational reporting and vendor management support.
• Coordinate with training vendors and internal stakeholders.
• Support vendor contract renewals and purchase orders.
• Manage ServiceNow tickets for external training credit processing.
• Identify process improvements through workflow analysis.
• Respond to managers and sponsors with alternative solutions.

Skills

English proficiency

Organization skills

Communication & collaboration

Microsoft Office 365

AI tools usage

Data review & summarization

Problem solving

Prioritization

Multi-project management

Commercial acumen

Education

Bachelor's degree or equivalent experience

Tools

SharePoint

ServiceNow

SuccessFactors

Excel

PowerPoint

Job description

EY is seeking an Americas Learning & Development (L&D) Projects Specialist – Senior Associate to provide advanced operational, process, and technology support for learning programs. You will manage portfolio activities, maintain repositories, and collaborate across teams to ensure high-quality deliverables.

In this role you’ll coordinate with internal stakeholders and external vendors, handle publication workflows in SuccessFactors, and contribute to continuous improvement through data analysis