Talent Services L&D_ Associate - Americas L&D Projects Specialist (Consulting) - EY GDS

EY; Buenos Aires; Presencial; ARS 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Ernst & Young Advisory Services Sdn Bhd in Argentina seeks an Americas Learning & Development (L&D) Projects Specialist – Senior Associate to provide advanced operational, process, and technology support for learning projects. You will help QA learning documentation and maintain outcomes in internal systems.

You will produce high quality deliverables and assist on special projects, coordinating with stakeholders across time zones to ensure timely publication and ongoing curriculum maintenance.

Formación

• Bachelor’s degree or equivalent experience is required.
• Experience in professional services or corporate environment preferred.
• Experience in learning and development is preferred.
• Ability to work in international, diverse environments.
• 3–7 years’ work experience preferred.

Responsabilidades

• Manage portfolio feedback and reporting for course maintenance and retirements.
• Maintain facilitator, participant and on-demand materials in SharePoint.
• Support project management for less complex learning projects under senior guidance.
• Create project plans and timelines for programs and courses.
• Communicate progress, risks and benefits to stakeholders to ensure success.
• Support publication and revision in SuccessFactors LMS and item publication workflows.

Conocimientos

English proficiency

Organization

Communication

AI tools

Data analysis

Problem solving

Project management

Time management

Multitasking

Commercial acumen

Educación

Bachelor’s degree or equivalent experience

Herramientas

Excel

ServiceNow

SuccessFactors

Descripción del empleo

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Location: CABA

Other locations: Primary Location Only

Date: Aug 20, 2026

Requisition ID: 1727931

The opportunity

As an Americas Learning & Development (L&D) Projects Specialist – Senior Associate you’ll provide advanced operational, process, and technology support to learning projects or programs. This includes supporting functions and processes within learning, including the quality assurance of learning documentation, collection of documentation required for internal reviews and analysis, as well as the maintenance outcomes of learning items in our internal systems. In this role you will be expected to produce high quality deliverables and assist on special projects where needed.

Your key responsibilities

• Drive portfolio management activities include feedback and consumption reporting and analysis to support course maintenance/retirement recommendations.
• Maintain facilitator, participant and on-demand self-study materials repository in SharePoint
• Support project management efforts for a portfolio of less complex learning projects or programs, while assisting senior team members with larger projects
• Create and maintain project/program documentation, including project plans and timelines
• Communicate progress, barriers, risks, and benefits to team members and clients to ensure project success
• Complete or collect all documentation required for SuccessFactors learning management system Course/Item publication, Course/Item revision and item assignment
• Complete quality checks on data related to the content development process and on required documentation for publication
• Maintain a comprehensive knowledge and awareness of the item and program publication process and item revision process
• Executing course maintenance, decommissioning, and AMR (annual maintenance review) processes, and providing overall curriculum pipeline management with business stakeholders and senior team members
• Support reporting, vendor management, maintenance processes, and communication efforts related to learning projects
• Coordinate with external training vendors and internal stakeholders to schedule, publish, and maintain learning offerings
• Support vendor contract renewals and purchase order workflows
• Manage ServiceNow tickets and process for credit awarding related to external training vendors, ensuring accurate and timely processing
• Offer operational reporting and analysis, suggesting improvements based on workflow and process analysis
• Respond to the needs of managers, sponsors, and stakeholders, identifying alternative solutions and facilitating cross-project solutions
• Update learning team resources (e.g., SharePoint, OneNote) to maintain content relevancy

Knowledge and Skills Requirements

• Strong spoken and written English skills to work in an international environment
• Strong organization, time management and prioritization skills
• Strong communication and collaboration skills – work effectively with colleagues and teams in different geographical locations and ability to build strong relationships in a multicultural environment
• Basic knowledge of Microsoft Office 365 suite (word, excel, PowerPoint)
• Ability to use AI enabled tools effectively
• Ability to review and summarize data points
• Ability to solve problems, make recommendations, and present solutions to team members.
• Strong organizational skills to schedule, execute, and complete tasks, often delivered in quick succession
• Ability to learn new processes and skills quickly
• Ability to prioritize tasks
• Demonstrable experience of managing multiple projects in parallel in an organized and coordinated way, with exceptional quality
• Commercial acumen and business awareness

Additional Skills

• Intermediate knowledge of Microsoft Excel would be a great advantage (e.g., Pivot Tables, Formulas, Formatting, Data Cleaning, etc.)
• Knowledge of learning development processes and standards
• Optional not required - Knowledge and hands on experience of ServiceNow and SuccessFactors

Other Requirements

• Flexibility in working hours to accommodate multiple time zones as needed
• This role works with team members in all US time zones

Job Requirements

Education

• Bachelor’s degree or equivalent experience

Experience

• Experience working in a professional services or corporate environment
• Experience working in learning and development is preferred
• Working in international and diverse environments
• 3-7 years’ work experience preferred

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

Provider

Description

Enabled

SAP as service provider

• "route" is used for session stickiness
• "careerSiteCompanyId" is used to send the request to the correct data center
• "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor

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