Senior AR Collections Specialist — Hybrid

Medallia; Tandil; Hybrid; ARS 128,737,000 - 151,455,000; Full time

Job summary

Medallia, a leader in Experience Management, seeks a Senior AR Collections Analyst to strengthen aging receivables and drive cash collection performance. Hybrid role; 3 days onsite in Buenos Aires area. Requires 3+ years in B2B collections and fluent English.

Candidate will partner with Finance, Sales, and customers, using NetSuite, Salesforce, and Tesorio to optimize processes and reporting. SaaS experience preferred.

Qualifications

• Minimum 3 years in B2B collections.
• Professional fluency in English.
• Knowledge of AR processes and SOX controls is a plus.

Responsibilities

• Work with AR Collections Manager to meet cash targets and improve dept. efficiency.
• Research and analyze customer accounts before contacting for past due balances.
• Communicate with customers by phone, email, or online meetings regarding invoices.
• Resolve challenging collections issues using knowledge of collections practices.
• Collaborate with Finance, Sales, and customers to resolve billing issues.
• Forecast accurate collection estimates for monthly/quarterly forecasts.
• Assist with month-end, quarter-end, and year-end closing activities.

Skills

English

AR Collections

SaaS experience

Prioritization

Education

Bachelor's in Finance

Tools

NetSuite

Salesforce

Tesorio

MS Excel

Google Suite

Job description

Medallia, a leader in Experience Management, seeks a Senior AR Collections Analyst to strengthen aging receivables and drive cash collection performance. Hybrid role; 3 days onsite in Buenos Aires area. Requires 3+ years in B2B collections and fluent English.

Candidate will partner with Finance, Sales, and customers, using NetSuite, Salesforce, and Tesorio to optimize processes and reporting. SaaS experience preferred.