SaaS Renewals Specialist: Growth & Retention Leader

Sovos; San Miguel de Tucumán; On-site; ARS 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Global Mentoring Programs

AI Tools and Technology from Day 1

Continuous Learning and Development

Language Learning Support

Global Employee Recognition Platform

Global Parental Leave Policy

Comprehensive Health Insurance

Life Insurance

Monthly Meal Vouchers

Gym Membership Subsidy

Job summary

Sovos in Argentina is seeking a Renewals Specialist to own the renewal processes for a portfolio of SaaS accounts, balancing advocacy and execution to drive retention and growth. You will collaborate with Account Management and Customer Success, lead negotiations, identify upsell opportunities, and leverage AI-assisted workflows to streamline renewals and forecast results.

This is a quota-carrying, fast-paced role that values relationship-building, strategic thinking, and a customer-first

Qualifications

• Solid experience in renewals management or account management within software/SaaS.
• Track record of achieving sales or renewal quotas in SaaS.
• Strong negotiator and communicator, able to work independently or with teams.
• Proficient with Microsoft Office; Salesforce CRM is a plus; comfortable with AI-assisted workflows.
• Fluent in English and able to advocate for customers while balancing company needs.
• Background check may be required on hire.

Responsibilities

• Build trusted relationships with key stakeholders and collaborate to create account plans.
• Lead renewal negotiations, coordinating with teams to resolve issues and remove renewal obstacles.
• Identify upsell and expansion opportunities within assigned accounts using AI and insights.
• Implement renewal best practices to enhance customer experience and retention.
• Maintain forecasting excellence and meet or exceed renewal targets.
• Adapt to new systems and product offerings, leveraging AI-assisted workflows.

Skills

Renewals management

Account management

SaaS sales/quotas

Negotiation

Communication

Microsoft Office

Salesforce CRM

AI-assisted workflows

English fluency

Tools

Salesforce CRM

AI tools

Job description

Sovos in Argentina is seeking a Renewals Specialist to own the renewal processes for a portfolio of SaaS accounts, balancing advocacy and execution to drive retention and growth. You will collaborate with Account Management and Customer Success, lead negotiations, identify upsell opportunities, and leverage AI-assisted workflows to streamline renewals and forecast results.

This is a quota-carrying, fast-paced role that values relationship-building, strategic thinking, and a customer-first