Remote Renewals Manager - SaaS Revenue & Retention

MBR Partners; Comisión de Fomento de Perú; Remote; ARS 153.735.000 - 199.855.000; Vollzeit

Zusammenfassung

MBR Partners is seeking a commercially focused Renewals Manager to lead the software support renewal lifecycle across the Americas from a remote location. You will protect and grow recurring revenue, negotiate terms, and build long-term customer relationships in a fast-paced SaaS environment.

The role requires strong negotiation, CRM stewardship (Salesforce), and fluency in English (Spanish preferred). You will collaborate with Sales, Finance, Product and Customer Success to optimise renewal

Qualifikationen

• Significant experience in Renewals or related revenue roles.
• Experience managing software renewals or service agreements.
• Strong commercial negotiation skills.
• Understanding of SaaS business models.
• Knowledge of Salesforce Sales Cloud and reporting is preferred.

Aufgaben

• Own renewal pipeline across Americas and ensure on-time renewals.
• Engage customers ahead of renewal dates to discuss requirements.
• Lead renewal pricing negotiations and terms.
• Review SLAs, credits, penalties and contract exclusions.
• Identify upsell opportunities during renewals.
• Collaborate with Finance and Sales to resolve renewal discrepancies.
• Maintain Salesforce data quality and accurate renewal forecasts.
• Develop dashboards to track renewal performance and pipeline health.
• Collaborate with Account Management, Finance, Marketing, Product and Customer Success.
• Drive process improvements in renewal practices.

Kenntnisse

Salesforce Sales Cloud

English fluent

Spanish preferred

Renewals experience

Communication skills

Ausbildung

University degree in Business

Tools

Salesforce CRM

Jobbeschreibung

MBR Partners is seeking a commercially focused Renewals Manager to lead the software support renewal lifecycle across the Americas from a remote location. You will protect and grow recurring revenue, negotiate terms, and build long-term customer relationships in a fast-paced SaaS environment.

The role requires strong negotiation, CRM stewardship (Salesforce), and fluency in English (Spanish preferred). You will collaborate with Sales, Finance, Product and Customer Success to optimise renewal