Remote Strategic Account Manager for Growth & Retention

Hireframe; Argentina; Remote; ARS 83,639,000 - 136,863,000; Full time

Benefits offered by this job

Permanent remote work flexibility

Paid Time Off

HMO coverage

Annual performance bonuses

Dedicated coaches for skill-building

Opportunities for professional growth

Job summary

Hireframe is a remote staffing company that helps US-based startups and growth-stage companies build high-performing offshore teams. You will own a portfolio of 20+ active clients and be responsible for retention, satisfaction, and growth, acting as the primary point of accountability for client success.

This role targets individuals earlier in their career who can grow into a senior strategic AM, with coaching and real ownership from day one while bringing strong fundamentals and a drive to

Qualifications

• 4+ years of experience in account management, client success, or a client-facing role with end-to-end ownership of client relationships.
• Experience in a startup or high-growth environment, thriving with founders and lean teams.

Responsibilities

• Own a portfolio of 20+ active client accounts across the US (startups, founder-led, growth-stage).
• Lead monthly client syncs: set agenda, run calls, capture actions, uncover future needs.
• Monitor account health and identify risk signals before churn.
• Drive expansion conversations when clients are ready to grow.
• Coordinate with recruiting on active placements as the client’s point of accountability.
• Maintain accurate, up-to-date account data, notes, and next steps.
• Escalate when leadership is needed and make decisions in the client’s and Hireframe’s best interest.

Skills

Account management

Client success

English communication

Time management

Job description

Hireframe is a remote staffing company that helps US-based startups and growth-stage companies build high-performing offshore teams. You will own a portfolio of 20+ active clients and be responsible for retention, satisfaction, and growth, acting as the primary point of accountability for client success.

This role targets individuals earlier in their career who can grow into a senior strategic AM, with coaching and real ownership from day one while bringing strong fundamentals and a drive to