Remote Servicing & Settlements Specialist | Case Negotiation

PROVE; Argentina; Presencial; ARS 15.166.000 - 26.961.000; Jornada completa

Descripción de la vacante

PROVE Partners (part of Allira Holding LLC) is seeking a dedicated Servicing Specialist (remote) to join our team. In this role, you will handle 50-100 outbound calls daily to law firms and providers, gather case status updates, negotiate settlements, and manage related emails.

You will research information for special cases to ensure smooth progression and work within a collaborative, fast-paced environment designed to support efficient case handling.

Formación

• Strong sense of responsibility and dedication to quality work.
• Hardworking and self-motivated with the ability to manage a high volume of calls.
• Highly organized with excellent attention to detail.
• Enjoys being on the phone and engaging with others in a professional manner.
• Clear spoken English and excellent communication skills.
• Strong writing skills with the ability to convey information clearly and concisely.
• Prior experience servicing financial products.
• Knowledge of personal injury is a plus

Responsabilidades

• Make 50-100 outbound calls daily to law firms and providers to gather case status updates or request additional information.
• Negotiate settlement terms with law firms and providers in a friendly and fair manner.
• Send, receive, and respond to emails related to case progress and inquiries.
• Research and track down important information for special or complex cases, ensuring accuracy and completeness.
• Work through a daily task list to ensure all scheduled work is completed efficiently and on time.

Conocimientos

Outbound calls

English speaking

Communication

Attention to detail

Organization

Phone etiquette

Teamwork

Financial products experience

Personal injury knowledge

Descripción del empleo

PROVE Partners (part of Allira Holding LLC) is seeking a dedicated Servicing Specialist (remote) to join our team. In this role, you will handle 50-100 outbound calls daily to law firms and providers, gather case status updates, negotiate settlements, and manage related emails.

You will research information for special cases to ensure smooth progression and work within a collaborative, fast-paced environment designed to support efficient case handling.