Remote US Tax & Accounting Support Specialist

Opsarmy

Santa Fe Capital

Remote

ARS 84,997,000 - 131,359,000

Full time

6 days ago

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Job summary

Opsarmy is seeking an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role requires genuine technical accounting judgment and the ability to investigate and resolve issues independently.

The position is remote, aligned with US business hours (8:00 AM–8:00 PM ET) and structured to staggered shifts for US coverage.

Qualifications

Professional accounting experience, ideally with exposure to US accounting and taxation.
Strong knowledge of bookkeeping, tax return review, reconciliations, payroll, and financial reporting.
Experience handling complex tax and accounting inquiries and customer-facing financial support.
Excellent written and verbal English communication.
Ability to explain complex accounting and tax topics to nontechnical customers.

Responsibilities

Provide specialized Level 2 support for complex US customer accounting, tax, bookkeeping, and payroll inquiries.
Investigate and resolve escalated and directly assigned accounting and tax tickets.
Review and troubleshoot bookkeeping discrepancies, reconciliations, and accounting transactions.
Support payroll questions, setup, processing issues, and troubleshooting.
Document resolutions and maintain accurate customer records.
Identify recurring issues and opportunities to improve workflows and knowledge resources.
Learn and work with proprietary platforms and AI-assisted workflows.