Remote Revenue & Customer Success Operations Advocate

Thornton Tomasetti; La Pampa; À distance; ARS 90 873 000 - 136 310 000; Plein temps

Résumé du poste

Thornton Tomasetti is seeking a remote Customer Success Expert to optimize revenue and CS operations in SaaS contexts. The role emphasizes CRM configuration, data accuracy, reporting, and workflow improvements across multiple platforms.

You will configure Salesforce or HubSpot, manage quoting and billing tools, and help shape processes with strong communication and problem-solving skills. 4+ years in Sales, Revenue, or Customer Success Operations is expected.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsabilités

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Connaissances

Strong operational judgment

Problem-solving skills

Excellent written and verbal comms

Outils

Salesforce

HubSpot

Quoting tools

Billing tools

Description du poste

Thornton Tomasetti is seeking a remote Customer Success Expert to optimize revenue and CS operations in SaaS contexts. The role emphasizes CRM configuration, data accuracy, reporting, and workflow improvements across multiple platforms.

You will configure Salesforce or HubSpot, manage quoting and billing tools, and help shape processes with strong communication and problem-solving skills. 4+ years in Sales, Revenue, or Customer Success Operations is expected.