Remote CRM & Revenue Operations Specialist

Thornton Tomasetti; Santa Fe Capital; Remote; ARS 106,019,000 - 151,455,000; Full time

Job summary

Thornton Tomasetti is seeking a Customer Success Expert for a fully remote contractor role. You will apply CRM expertise to improve workflows, data accuracy, and reporting across SaaS environments, supporting revenue operations.

Responsibilities include configuring CRM platforms (Salesforce, HubSpot), managing revenue tools, building workflows, and ensuring clear documentation. Strong communication and 4+ years of CS Ops experience are required.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management.
• Experience with at least two revenue-related tools outside the CRM.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM expertise

Data accuracy

Operational judgment

Communication

Tools

Salesforce

HubSpot

Job description

Thornton Tomasetti is seeking a Customer Success Expert for a fully remote contractor role. You will apply CRM expertise to improve workflows, data accuracy, and reporting across SaaS environments, supporting revenue operations.

Responsibilities include configuring CRM platforms (Salesforce, HubSpot), managing revenue tools, building workflows, and ensuring clear documentation. Strong communication and 4+ years of CS Ops experience are required.