Remote Customer Success & Revenue Ops Specialist

Thornton Tomasetti; Neuquén; Remote; ARS 121,164,000 - 181,747,000; Part time

Job summary

Thornton Tomasetti is seeking a Customer Success Expert for a remote contractor role focused on revenue and customer success operations. You will configure CRM platforms, manage revenue-related tools, and build workflows to improve data accuracy and reporting across SaaS environments.

The role requires 4+ years in Sales, Revenue, or Customer Success Operations, with hands-on CRM configuration and strong communication skills. Remote work is offered with an emphasis on operational improvements.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM workflows

Data accuracy

Reporting

Workflow management

Communication

Problem solving

Tools

Salesforce

HubSpot

Job description

Thornton Tomasetti is seeking a Customer Success Expert for a remote contractor role focused on revenue and customer success operations. You will configure CRM platforms, manage revenue-related tools, and build workflows to improve data accuracy and reporting across SaaS environments.

The role requires 4+ years in Sales, Revenue, or Customer Success Operations, with hands-on CRM configuration and strong communication skills. Remote work is offered with an emphasis on operational improvements.