Remote Production IT Support Specialist (SaaS/SQL)

Ags Youth Soccer Club; Quilmes; Remoto; ARS 69.543.000 - 100.451.000; Tempo pieno

Descrizione del lavoro

Buenos Aires World Tech Recruiting seeks a Technical Support Specialist for a SaaS platform powering enterprise operations. You will work in live production environments, diagnosing issues across database, application, and infrastructure layers, and communicating clearly with clients.

You will gain exposure to Azure, SQL Server, .NET, and Angular workstreams while collaborating with a lean team that values autonomy and ownership.

Competenze

• 3+ years of technical support experience in a SaaS/software environment (non‑negotiable).
• Strong SQL skills (queries, troubleshooting, working with live data).
• Experience supporting web-based applications in production.

Mansioni

• Diagnose and resolve issues across database, application, and infrastructure layers in live production environments.
• Troubleshoot with clients and explain technical problems clearly.
• Collaborate with engineering to elevate and resolve complex cases.

Conoscenze

SQL

English communication

Problem solving

Self-starter

Strumenti

RDP

Jira

SQL Profiler

Power BI

Descrizione del lavoro

Buenos Aires World Tech Recruiting seeks a Technical Support Specialist for a SaaS platform powering enterprise operations. You will work in live production environments, diagnosing issues across database, application, and infrastructure layers, and communicating clearly with clients.

You will gain exposure to Azure, SQL Server, .NET, and Angular workstreams while collaborating with a lean team that values autonomy and ownership.